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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling

Job Description

KFC, also known as Kentucky Fried Chicken, is one of the world's largest and most recognizable fast-food restaurant chains specializing in fried chicken. Established decades ago, KFC has grown into a global brand with thousands of locations worldwide, serving millions of customers daily. KFC's success stems from its commitment to quality food, exceptional customer service, and a strong company culture that values teamwork and community involvement. The franchise model enables individual stores to operate independently while maintaining the brand’s high standards and operational excellence. This particular opportunity is with a location at 1560 S Robert St, St. Paul, MN, operated by a dedicated franchisee. The working environment embodies the spirited and collaborative family culture that KFC is known for, aimed at delivering outstanding guest experiences consistently.

The role of the Restaurant General Manager at this KFC franchise is a pivotal leadership position responsible for overseeing the entire operation of the restaurant. This is an exciting chance for an ambitious leader to join a dynamic team where ownership, accountability, and relationship building are highly valued. As the Number One leader in the restaurant, the General Manager drives the success of the business through strategic goal setting and effective team management. The position involves leading and mentoring a team of employees, ensuring that every guest interaction is friendly, and the restaurant maintains superior cleanliness and food quality. Leadership in this role demands not only operational expertise but also a genuine passion for motivating others and fostering a positive workplace culture.

The General Manager will be responsible for driving key performance indicators related to financial performance, customer satisfaction, employee engagement, and operational efficiency. Duties include managing payroll, onboarding new employees, maintaining compliance with company policies, and ensuring the safety and cleanliness of the restaurant at all times. Collaboration with other managers and area leaders is essential to share best practices and encourage continuous growth. This position requires a hands-on approach, as the General Manager will often be involved in day-to-day activities such as record-keeping, scheduling, and cash handling. The role also demands physical capabilities, including the ability to lift up to 85 pounds and extended periods of standing.

This General Manager role offers a unique leadership opportunity within the fast-food industry, where strategic business acumen and people management skills come together. Candidates prepared to embrace the challenges of a fast-paced, customer-focused environment will find this position rewarding. The environment values punctuality, enthusiasm, and a commitment to excellence. This is a full-time position with opportunities to make a lasting impact within the franchise and the greater KFC family. If you are a goal-oriented leader passionate about creating memorable dining experiences and building strong teams, this position will enable you to grow professionally while driving business success.

Job Requirements

  • high school diploma or equivalent
  • previous restaurant management experience
  • ability to work flexible hours including nights and weekends
  • strong organizational and multitasking skills
  • physical ability to lift up to 85 pounds and stand for extended periods
  • good auditory and manual dexterity
  • ability to handle cash and complete administrative paperwork
  • punctual attendance

Job Qualifications

  • experience managing a fast-food or restaurant team
  • strong leadership and communication skills
  • ability to mentor and develop team members
  • knowledge of food safety and restaurant cleanliness standards
  • business acumen with the ability to analyze financial and operational data
  • ability to lead in a fast-paced environment
  • customer service orientation

Job Duties

  • ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • grow and mentor your KFC family through training, development and onboarding new team members
  • lead communications of your team's goals, upcoming promotions, business updates, etc
  • inspire the overall positive and collaborative family environment
  • partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
  • reviewing and submitting payroll

Job Criteria

Experience

Expert Level (7+ years)


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