Restaurant General Manager

KFC Corporation is a globally recognized leader in the fast-food industry, renowned for its delicious fried chicken and commitment to customer satisfaction. Established over 80 years ago, KFC has grown to become one of the most popular quick-service restaurant chains worldwide, with a strong presence in communities including El Paso, TX. The restaurant operates a network of corporate and franchised locations that focus on providing high-quality food, exceptional service, and a welcoming atmosphere to customers. At its core, KFC values teamwork, innovation, and continuous improvement to maintain its position as a top destination for dining. Providing opportunities for career growth, education, and comprehensive employee benefits, KFC is dedicated to fostering a positive work culture built on respect, inclusion, and development.

This exciting opportunity is for the role of Restaurant General Manager at KFC's location at 1656 Cimarron Emporium in El Paso, TX. As the General Manager, you will be at the helm of operations, steering a dynamic and diverse team toward operational excellence and remarkable customer experiences. Your leadership will be instrumental in recruiting, training, and developing a highly skilled team that thrives in a vibrant and supportive environment. Every day, you will engage with staff to ensure performance standards are met while mentoring Assistant Managers, Shift Supervisors, and Team Members toward their professional goals and internal promotions.

This role demands a hands-on approach to managing all aspects of the restaurant including financial performance analysis, budgeting, staff scheduling, and maintaining KFC’s brand standards in every facet of the operation. Your commitment to creating an inclusive workplace where equity, inclusion, and belonging are celebrated will energize the team and drive exceptional service quality. Additionally, you will deal directly with customers to quickly resolve issues, ensuring that each guest leaves satisfied and eager to return.

The Restaurant General Manager position is full-time and offers competitive pay with bonus eligibility, as well as medical benefits from day one. Additional perks include two weeks of vacation plus paid time off, scholarship opportunities, free meals during shifts, and career advancement programs, including KFC’s Foundation Programs such as free college tuition at Western Governors University (WGU), a dollar-for-dollar savings match program, and hardship assistance, emphasizing KFC’s commitment to employee well-being and growth.

In this role, you will also play a strategic part in keeping the restaurant ahead of competitors by leveraging digital tools and platforms, enhancing the restaurant’s digital presence and loyalty programs, and continually striving to exceed industry standards. Your ability to adapt to change and lead your team through transformation will be key to maintaining the restaurant's success and fostering a culture where every team member feels valued.

Overall, this position offers a unique blend of hands-on operational responsibility, team leadership, and strategic business management within a globally reputable brand. If you are passionate about leading teams in a fast-paced restaurant environment and you embody the values of equity and inclusion, this role with KFC affords an exceptional platform to grow your career and make a meaningful impact in the El Paso community and beyond.