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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
bonus eligible
Vacation Time
Paid Time Off
Scholarship Opportunities
career advancement
Professional Development
medical benefits
free meal
Job Description
KFC Corporation is a globally recognized leader in the fast-food industry, renowned for its delicious fried chicken and commitment to customer satisfaction. Established over 80 years ago, KFC has grown to become one of the most popular quick-service restaurant chains worldwide, with a strong presence in communities including El Paso, TX. The restaurant operates a network of corporate and franchised locations that focus on providing high-quality food, exceptional service, and a welcoming atmosphere to customers. At its core, KFC values teamwork, innovation, and continuous improvement to maintain its position as a top destination for dining. Providing opportunities for career growth,... Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and Occupational Health and Food Safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Champions KFC's culture and values with a focus on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- Develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- Recognize and reward outstanding Team Member performance regularly
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers to swiftly resolve any issues
- Strategically schedule staff to optimize customer service and coach management on KFC brand standards
- Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability
- Stay informed about competitors and aim to exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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