
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k)
performance bonuses
Career development opportunities
flexible scheduling
Job Description
KFC, known globally as one of the most iconic fast-food brands specializing in fried chicken, operates a vast network of restaurants worldwide. The brand is synonymous with quality food, quick service, and a welcoming atmosphere, making it a preferred choice for millions. Located at 6411 19th St, Lubbock, TX, this KFC franchise offers a unique opportunity for driven professionals to lead a locally operated restaurant that is part of this prestigious global brand. This franchise, while benefiting from KFC's strong reputation and extensive resources, maintains local ownership and operational independence, enabling a personalized approach to community engagement and business management.
The role of the Restaurant General Manager at this KFC location is a pivotal leadership position responsible for overseeing all aspects of daily restaurant operations. As the number one leader in the restaurant, you bear the responsibility for driving the success of the location, ensuring excellent guest experiences, maintaining operational standards, and fostering a positive and productive work environment. This general manager role demands a proactive leader who is enthusiastic about mentoring team members, optimizing performance, and achieving ambitious business goals.
Your leadership will directly influence the restaurant's performance, including customer satisfaction, financial results, and employee development. You will be tasked with driving your team's success through effective training, motivation, and clear communication while preserving a clean, safe, and welcoming environment for both guests and employees. Being part of the KFC family means you are supported by robust corporate resources and a community of fellow franchisees and area leaders, creating a network that empowers your growth and success.
This position is perfect for a results-oriented, highly organized individual who thrives in a fast-paced setting and enjoys the challenge of managing all facets of a vibrant restaurant environment. You will be entrusted with critical responsibilities such as monitoring payroll, handling employee documentation, ensuring compliance with company policies, and managing the restaurant's financial and production records. Your ability to lead by example with high standards in customer service, food quality, and cleanliness will be key to the restaurant's continued success and guest satisfaction.
Moreover, the general manager will partner with other restaurant leaders and area executives to share best practices, support growth initiatives, and contribute to the overall success of the brand in the region. This position requires a leader who not only values operational excellence but also takes pride in cultivating a supportive and collaborative team culture. Physical requirements include the occasional need for heavy lifting, extended standing, and maintaining attentiveness to auditory cues for equipment safety.
Employment with this independently owned franchise means you will work directly under the franchisee, who is solely responsible for all employment decisions and related matters. KFC Corporation supports an inclusive work environment and is an Equal Opportunity Employer, welcoming applicants regardless of race, gender, age, and other protected statuses. Applicants can expect a thorough hiring process including background checks and proof of employment eligibility. Embrace the opportunity to lead a community-focused restaurant that carries the power of a globally recognized brand, while making a tangible impact within your local area.
The role of the Restaurant General Manager at this KFC location is a pivotal leadership position responsible for overseeing all aspects of daily restaurant operations. As the number one leader in the restaurant, you bear the responsibility for driving the success of the location, ensuring excellent guest experiences, maintaining operational standards, and fostering a positive and productive work environment. This general manager role demands a proactive leader who is enthusiastic about mentoring team members, optimizing performance, and achieving ambitious business goals.
Your leadership will directly influence the restaurant's performance, including customer satisfaction, financial results, and employee development. You will be tasked with driving your team's success through effective training, motivation, and clear communication while preserving a clean, safe, and welcoming environment for both guests and employees. Being part of the KFC family means you are supported by robust corporate resources and a community of fellow franchisees and area leaders, creating a network that empowers your growth and success.
This position is perfect for a results-oriented, highly organized individual who thrives in a fast-paced setting and enjoys the challenge of managing all facets of a vibrant restaurant environment. You will be entrusted with critical responsibilities such as monitoring payroll, handling employee documentation, ensuring compliance with company policies, and managing the restaurant's financial and production records. Your ability to lead by example with high standards in customer service, food quality, and cleanliness will be key to the restaurant's continued success and guest satisfaction.
Moreover, the general manager will partner with other restaurant leaders and area executives to share best practices, support growth initiatives, and contribute to the overall success of the brand in the region. This position requires a leader who not only values operational excellence but also takes pride in cultivating a supportive and collaborative team culture. Physical requirements include the occasional need for heavy lifting, extended standing, and maintaining attentiveness to auditory cues for equipment safety.
Employment with this independently owned franchise means you will work directly under the franchisee, who is solely responsible for all employment decisions and related matters. KFC Corporation supports an inclusive work environment and is an Equal Opportunity Employer, welcoming applicants regardless of race, gender, age, and other protected statuses. Applicants can expect a thorough hiring process including background checks and proof of employment eligibility. Embrace the opportunity to lead a community-focused restaurant that carries the power of a globally recognized brand, while making a tangible impact within your local area.
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant management preferred
- Ability to work flexible hours including weekends and holidays
- Strong leadership and organizational skills
- Excellent communication and interpersonal abilities
- Must be able to lift between 25 to 85 pounds occasionally
- Ability to stand for extended periods
- Hearing within normal range to respond to auditory alarms
- Capability to maintain confidentiality of company operations
- Must be punctual and reliable
- Willingness to work cooperatively in a team setting
Job Qualifications
- High school diploma or equivalent
- Proven experience in restaurant management or leadership role
- Strong interpersonal and communication skills
- Ability to lead and develop a team
- Business acumen and understanding of financial principles
- Knowledge of health and safety regulations
- Ability to work in a fast-paced environment
- Proficiency with payroll and scheduling software is a plus
- Commitment to excellent customer service
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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