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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $53,000.00 - $75,000.00
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Work Schedule

Flexible
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Benefits

competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
Health and wellness programs
Employee Discounts
Free Meals
KFC Foundation programs

Job Description

KFC Corporation is a globally recognized fast-food restaurant chain famous for its signature fried chicken and iconic brand heritage. With a significant presence across the United States and internationally, KFC operates both corporate and franchised outlets committed to delivering exceptional customer service and high-quality food offerings. Known for its innovative marketing and commitment to community engagement, KFC has built a trusted reputation as a leader in the quick-service restaurant industry. The company values diversity, equity, and inclusion, fostering a workplace culture that encourages growth, development, and belonging. This role is located at 2945 Breckenridge Lane, Louisville, KY, offering a competitive salary range from $53,000 to $75,000 per year. This is a full-time opportunity posted on February 4, 2026, under job ID PDX_KFC_9024DB4D-CFEE-4341-8B49-8488403DC545_23137187.

As the Restaurant General Manager at this Louisville location, you will be at the forefront of leading a passionate and skilled team dedicated to excellence in fast-food service. This leadership role demands overseeing all aspects of restaurant operations, including recruiting, training, and motivating team members and supervisory staff to maintain the highest standards of customer service and operational efficiency. You will drive performance through comprehensive training programs, coaching, and performance management strategies that enhance employee development and career progression. Your ability to create a positive and inclusive work environment will promote a culture of equity and belonging, key values championed by KFC.

The position requires you to manage the restaurant's financial health by analyzing profit and loss statements, optimizing schedules to maximize productivity and customer satisfaction, and ensuring compliance with corporate policies as well as health and safety standards. In addition to supervising daily activities, you will engage directly with customers to promptly resolve issues and uphold a welcoming atmosphere. The role involves staying alert to market trends, competitor activities, and digital innovation to ensure the restaurant remains competitive and relevant, including managing loyalty programs and product launches.

This role is ideal for a seasoned restaurant or retail manager with at least five years of experience who takes pride in cultivating high-performing teams and driving sustained business growth. Your communication skills should be exceptional, covering interpersonal, written, and verbal capabilities. Adaptability, strategic thinking, and digital proficiency are critical for success in this position. At KFC, career advancement is supported through tuition reimbursement and professional development opportunities. Benefits include competitive pay, bonuses, paid time off, medical coverage starting day one, a 401k plan with matching contributions, and more. Joining KFC means becoming part of a lively, forward-thinking company where your leadership directly impacts both the team’s success and the overall customer experience.

Job Requirements

  • High school diploma or equivalent
  • Minimum five years of restaurant or retail management experience
  • Strong track record in people management
  • Proven experience with profit and loss analysis
  • Proficiency with digital tools and platforms
  • Excellent communication skills
  • Solid understanding of restaurant maintenance programs
  • Commitment to KFC's culture and values focused on equity, inclusion and belonging
  • Experience in team recognition and motivation
  • Skilled in recruiting and training employees
  • Adaptable to change
  • Adherence to corporate policies and occupational health and food safety standards

Job Qualifications

  • Five years of experience in restaurant or retail management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficiency with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Experience in recognizing and motivating teams
  • Skilled in recruiting and training talent
  • Ability to adapt to change and support change management
  • Knowledge of corporate policies and occupational health and food safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift supervisors
  • Develop a comprehensive training plan and mentor assistant managers, shift supervisors, and team member trainers
  • Recognize and reward outstanding team member performance
  • Address and resolve conflicts promptly
  • Personally engage with customers to resolve issues
  • Strategically schedule staff to optimize customer service
  • Analyze financial performance, manage the budget and develop strategies to maximize profitability
  • Stay informed about competitors and exceed standards including digital presence and loyalty programs

Job Criteria

Experience

Expert Level (7+ years)


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