Restaurant General Manager

Located at 8770 University Ave NW, Coon Rapids, MN, this KFC restaurant is part of one of the world’s largest and most recognizable brands in the fast-food industry. KFC, known globally for its signature fried chicken and commitment to quality food and customer service, operates through various independently owned franchise locations. This particular restaurant offers a dynamic workplace culture centered around teamwork, customer satisfaction, and community involvement. The franchisee responsibly manages this location, ensuring employees enjoy a supportive work environment where both personal and professional growth are encouraged. KFC as a brand emphasizes innovation in food quality, consistent customer service, and sustainable business practices, making it a leader in the restaurant sector worldwide.

As a Restaurant General Manager at this KFC franchise, you will take on the primary leadership role with full accountability for your restaurant's success. Your responsibilities will span from managing daily operations, overseeing financial performance, and ensuring compliance with both company standards and health regulations, to nurturing and mentoring your team members to thrive in a fast-paced environment. This career opportunity is designed for a motivated leader who aspires to drive business growth while upholding the highest standards of quality and hospitality.

Your role as General Manager will be multifaceted and crucial in creating an outstanding guest experience. You will lead your restaurant team to meet and exceed success metrics, such as sales targets and service excellence. Key priorities include maintaining a clean, safe, and welcoming atmosphere for guests, ensuring food freshness and consistency, and delivering friendly customer interactions that highlight the KFC brand promise. As a leader, you will be responsible for recruiting, training, developing, and motivating team members, fostering a collaborative family environment, and gearing the workforce towards continuous improvement and innovation.

You will serve as the central communication hub, sharing goals, upcoming promotions, and vital business updates with your team clearly and effectively. Collaborating with other General Managers and Area Leaders will be essential for sharing best practices and driving growth initiatives.

Administrative duties such as payroll management, employee documentation including new hire and termination paperwork, and daily record keeping of financial and production activities will form part of your responsibilities, ensuring accurate operations and regulatory compliance. Your leadership style will set the tone, influencing a positive workplace culture that values punctuality, enthusiasm, and accountability.

This role requires hands-on engagement, including some physical activity such as lifting (ranging from 25 to 85 pounds), standing for extended periods, and manually assisting with food preparation and cleanliness. Attention to safety around high-temperature equipment is critical, as is maintaining confidentiality regarding company operations.

This is an excellent career path for proactive, results-oriented leaders who enjoy a fast-paced environment and possess a genuine commitment to customer service excellence. Join a passionate team dedicated to continuing the legacy of KFC while advancing the success of your own restaurant under a franchise ownership model. The position offers a unique leadership experience, with scope for significant impact and growth within the hospitality and food service industry.