Restaurant General Manager

Lubbock, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Training and development programs

flexible scheduling

Job Description

KFC, short for Kentucky Fried Chicken, is one of the most recognized and beloved fast-food chains worldwide, specializing in fried chicken and a variety of complementary menu items. Established in 1952, KFC has grown to become a global brand known for its secret blend of 11 herbs and spices and its commitment to delivering high-quality food and exceptional customer service. The restaurant located at 1208 50th St, Lubbock, TX, operates as an independently owned franchise, contributing to the dynamic and entrepreneurial spirit that defines KFC’s widespread appeal. This franchise adheres to the highest standards set forth by KFC Corporation while maintaining the flexibility and personalized management style of a local business.

As a General Manager at this KFC franchise, you will be the #1 leader of the restaurant, steering the team to achieve business objectives and uphold the company’s reputation for excellence. This role demands a strong, hands-on leader who is passionate about creating a welcoming environment for guests, fostering a cohesive team culture, and driving the financial success of the restaurant. The General Manager will oversee daily operations, ensure compliance with company policies, maintain high standards of food safety and cleanliness, and cultivate an environment where employees feel valued and motivated.

The position offers the opportunity to lead a team within one of the world’s largest fast-food brands and to significantly impact the restaurant’s performance. With responsibilities ranging from mentoring staff and managing financial records to enhancing guest satisfaction, the General Manager plays a crucial role in maintaining the franchise's standards and profitability. This role is ideal for leaders who thrive in fast-paced environments and are committed to excellence in every aspect of restaurant management. The team-oriented culture and strong support system from KFC’s family provide an excellent foundation for professional growth and success. Candidates must be prepared to meet physical demands such as lifting and extended standing and demonstrate punctuality, energy, and enthusiasm. The General Manager position is an exciting and rewarding opportunity for an individual looking to make a meaningful difference in the restaurant industry while advancing their career within a renowned global brand.

Job Requirements

High school diploma or equivalent
Minimum of 2 years of experience in restaurant management or a similar leadership role
Ability to lift between 25 and 85 pounds
Ability to stand for extended periods
Hearing within normal range to respond to auditory alarms
Ability to handle cash and count money
Willingness to work in confined spaces and around high temperature equipment
Strong punctuality and reliable attendance
Must maintain confidentiality of company operations and results
Positive attitude with enthusiasm and a smile
Must be able to read menus, manuals, and training aids
Physical ability to perform manual tasks related to packing and cleaning
Ability to work cooperatively with others
Legal eligibility to work in the United States

Job Qualifications

Proven leadership experience in restaurant management
Ability to mentor and develop team members effectively
Strong communication and interpersonal skills
Experience with payroll and employee documentation processes
Knowledge of safety and sanitation standards
Ability to manage financial and operational records
Commitment to high standards in customer service, food quality, and cleanliness
Capable of handling fast-paced work environments
Basic computer skills for record keeping and communication
Understanding of compliance with company policies and procedures

Job Duties

Ownership of your restaurant's success metrics and lead restaurant team to reach goals
Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
Grow and mentor your KFC family through training, development and onboarding new team members
Lead communications of your team's goals, upcoming promotions, business updates, etc
Inspire the overall positive and collaborative family environment
Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
Reviewing and submitting payroll
Completing employee new hire paperwork
Completing employee change forms and termination forms
Ensure the store is operated in a safe and clean manner at all times
Ensure work schedules are adequate to meet customer service requirements but are also cost effective
Ensure that the store is operated in compliance with Company policies and procedures
Daily record keeping of the store financial and production activities
Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources