Restaurant General Manager

Tucson, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

competitive pay

bonus eligible

Paid Time Off

Scholarship Opportunities

career advancement

medical benefits

free meal

Job Description

KFC Corporation is a globally recognized fast-food restaurant brand known for its signature fried chicken and commitment to quality service and community values. With multiple locations across the United States, including Tucson, AZ, KFC has established itself not only as a leader in the quick-service restaurant industry but also as an employer that values culture, inclusion, and career growth. The company fosters an environment where employees are encouraged to develop their professional skills and build lasting careers. KFC is committed to equity, inclusion, and belonging, ensuring every team member feels valued and motivated.

The General Manager role at the Tucson, AZ location is a pivotal leadership position responsible for driving the restaurant's overall success. This role involves leading a dynamic team by recruiting, training, and mentoring staff to uphold KFC's high standards of customer service. The General Manager oversees day-to-day operations, including staff scheduling, conflict resolution, customer engagement, and financial management to maximize profitability without sacrificing the customer experience.

This position offers competitive pay, bonus eligibility, paid time off, medical benefits from day one, and numerous career development opportunities. One of the unique perks includes access to the KFC Foundation Programs, which offer free college tuition at Western Governors University, a matching savings program, and hardship assistance, among other benefits. The General Manager is instrumental in shaping the restaurant’s culture by promoting a workplace environment that is rewarding and supportive. They are also responsible for staying informed of industry competitors and driving innovative strategies to maintain KFC’s competitive edge in both service quality and digital presence.

Overall, this is an excellent opportunity for a restaurant management professional with a passion for leading teams and delivering excellent customer experiences to contribute to an iconic brand while advancing their career in a supportive and inclusive workplace.

Job Requirements

5 years in restaurant or retail management
Proven ability to improve performance based on P&L analysis
Proficient with digital tools and platforms
Exceptional communication skills
Solid understanding of restaurant maintenance programs
Commitment to equity, inclusion and belonging
Experienced in team recognition and motivation
Skilled in recruiting and training all employee performance levels
Adaptability to change
Adheres to corporate policies and occupational health and food safety standards

Job Qualifications

5 years in restaurant or retail management
Proven ability in performance improvement based on P&L analysis
Proficient with digital tools and platforms
Exceptional communication skills
Solid understanding of restaurant maintenance programs
Experience in recognizing and motivating teams
Skilled in recruiting and training employees
Adaptable to change and experienced in change management
Knowledge of corporate policies and occupational health and food safety standards

Job Duties

Recruit, onboard, and conduct orientations for team members and shift supervisors
Develop and implement comprehensive training plans
Mentor assistant managers, shift supervisors, and team member trainers
Recognize and reward outstanding team member performance
Address and resolve conflicts to maintain a positive work environment
Engage with customers to promptly resolve issues
Strategically schedule staff to optimize service and lead product rollout meetings
Analyze financial performance and manage budget to maximize profitability
Monitor competitors and enhance digital presence and loyalty programs