Schlotzsky's logo

Restaurant General Manager

Springfield, MO, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $65,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid training
Paid vacation
performance-based bonuses
Career growth opportunities

Job Description

Schlotzsky's is a unique and beloved restaurant brand known for its bold flavors, fresh ingredients, and a fun, vibrant personality. Since its founding in 1971, Schlotzsky's has been delivering iconic sandwiches made on house-baked sourdough bread, alongside a variety of fresh salads, pizzas, and other menu items that reflect their commitment to quality and customer satisfaction. With a catchy slogan "Funny Name, Serious Sandwich," the brand embraces its heritage and stands out in the casual dining market for its dedication to flavorful meals and excellent service. Schlotzsky's stores are places where customers not only enjoy delicious food but also feel welcomed by a friendly and engaging atmosphere.

The role of General Manager at Schlotzsky's is a dynamic and leadership-focused position designed for a passionate individual who thrives in fast-paced environments. As a General Manager, you will oversee all operational aspects of the restaurant, leading the team to meet and exceed sales goals while ensuring a smooth, high-quality customer experience. This position is full-time and offers a competitive salary complemented by performance-based bonuses, highlighting the company's commitment to rewarding excellence and leadership.

The General Manager will be responsible for managing staffing, scheduling, food safety compliance, inventory control, and upholding all company standards and brand values. Leadership is a crucial component of this role—building, motivating, and developing a team that consistently delivers top-tier guest experiences is paramount. This role also involves driving sales growth, managing operational costs, controlling waste, and analyzing key financial metrics to optimize business performance. A successful candidate will demonstrate exceptional problem-solving skills, effective communication, and a hands-on approach to creating an engaging and productive workplace.

Schlotzsky's offers substantial career growth opportunities in a rapidly expanding company, paired with comprehensive benefits like health, dental, and vision insurance, paid training, and paid time off. The company fosters a fun, fast-paced culture that values teamwork, leadership, and personal development. The General Manager role requires a commitment of a minimum of 45 hours per week, with required availability for nights and weekends, reflecting the restaurant's open hours from 10:00 AM to 10:00 PM, seven days a week. Physical requirements include standing for extended periods and the ability to lift up to 40 lbs, along with occasional travel for training purposes.

Joining Schlotzsky's means being part of a storied brand with a 50-year heritage of quality and innovation in casual dining. It's about more than just managing a restaurant—it's about inspiring people, creating memorable dining experiences, and contributing to a brand that customers trust and love. If you have the drive to lead, a passion for food, and the ability to deliver outstanding results, Schlotzsky's is eager to welcome you to their team and support your professional journey.

Job Requirements

  • high school diploma or equivalent
  • 5 years management experience in the restaurant industry
  • availability to work nights and weekends
  • ability to stand for long periods and lift up to 40 lbs
  • willingness to travel for training with mileage, hotel, and meal per diem provided
  • minimum work commitment of 45 hours per week

Job Qualifications

  • 5 years management experience in the restaurant industry required
  • strong ability to coach, motivate, and develop a team
  • understanding of budgets, P&L statements, and business metrics
  • passion for delivering top-tier guest service
  • ability to work a minimum of 45 hours per week
  • capable of handling high-pressure situations with professionalism
  • comfortable with modern POS systems and operational software
  • ability to manage multiple priorities efficiently

Job Duties

  • Oversee all aspects of restaurant operations, including staffing, scheduling, food safety, inventory management, and brand compliance
  • recruit, train, and develop team members, ensuring strong leadership and team engagement
  • lead by example in delivering excellent customer service and ensuring guest satisfaction
  • drive sales and profitability while managing costs, inventory, and waste control
  • ensure compliance with all company policies, safety regulations, and food handling standards
  • develop a succession plan for team members to support career growth and internal promotions
  • utilize problem-solving skills to address challenges and create an efficient, high-energy work environment
  • analyze financial statements, sales data, and operational reports to improve business performance

Job Criteria

Experience

Expert Level (7+ years)


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