
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling
Job Description
KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken and other comfort food favorites. With a rich history dating back to its founding by Colonel Harland Sanders, KFC has grown to become one of the largest and most popular fast-food brands worldwide. The company prides itself on delivering quality meals, exceptional customer service, and a welcoming atmosphere to guests. Operating both corporate-owned and franchised locations, KFC maintains high standards for food safety, cleanliness, and operational excellence across all its restaurants.
This particular job opening is for a Restaurant General Manager at the KFC franchise located at 3545 S Federal Way, Boise, ID. As the General Manager, you will be the primary leader responsible for the overall success of the restaurant. This position offers a unique opportunity to lead a passionate team within one of the world's largest quick-service restaurant brands. Your leadership will directly impact the restaurant's performance, guest experience, and team development, helping to ensure that the KFC family thrives in a fast-paced, customer-focused environment.
The Restaurant General Manager plays a pivotal role by owning the restaurant's success metrics and driving the team to meet and exceed performance goals. You will be responsible for fostering a positive work environment that promotes collaboration, motivation, and professional growth. Your responsibilities include overseeing guest interactions to ensure friendly and memorable experiences, maintaining a clean and safe restaurant, and ensuring food is served fresh and according to KFC's standards.
In addition to operational leadership, you will mentor and develop the team through effective training, onboarding new hires, and ensuring clear communication around business objectives and promotions. Partnering with other General Managers and Area Leaders to support business growth is a key part of this role. Financial oversight, including payroll review, budget management, and record-keeping, is essential to maintaining the restaurant's profitability and compliance with company policies.
Successful candidates will have an ownership mindset, leading by example with high standards in customer service, food quality, and cleanliness. Coaching and mentoring abilities are crucial as you build and sustain a strong team culture. The environment is fast-paced, requiring punctuality, enthusiasm, and a commitment to excellence. Physical requirements include some heavy lifting and extended standing, as well as the ability to safely operate around hot equipment.
This position is with a KFC franchisee, meaning that the franchisee independently manages all hiring decisions and employment matters. KFC Corporation is an Equal Opportunity Employer, committed to diversity and inclusion. Reasonable accommodations are available to applicants with disabilities upon request. This role is ideal for motivated leaders seeking to grow their career within a respected brand while making a meaningful impact on team and guest satisfaction.
This particular job opening is for a Restaurant General Manager at the KFC franchise located at 3545 S Federal Way, Boise, ID. As the General Manager, you will be the primary leader responsible for the overall success of the restaurant. This position offers a unique opportunity to lead a passionate team within one of the world's largest quick-service restaurant brands. Your leadership will directly impact the restaurant's performance, guest experience, and team development, helping to ensure that the KFC family thrives in a fast-paced, customer-focused environment.
The Restaurant General Manager plays a pivotal role by owning the restaurant's success metrics and driving the team to meet and exceed performance goals. You will be responsible for fostering a positive work environment that promotes collaboration, motivation, and professional growth. Your responsibilities include overseeing guest interactions to ensure friendly and memorable experiences, maintaining a clean and safe restaurant, and ensuring food is served fresh and according to KFC's standards.
In addition to operational leadership, you will mentor and develop the team through effective training, onboarding new hires, and ensuring clear communication around business objectives and promotions. Partnering with other General Managers and Area Leaders to support business growth is a key part of this role. Financial oversight, including payroll review, budget management, and record-keeping, is essential to maintaining the restaurant's profitability and compliance with company policies.
Successful candidates will have an ownership mindset, leading by example with high standards in customer service, food quality, and cleanliness. Coaching and mentoring abilities are crucial as you build and sustain a strong team culture. The environment is fast-paced, requiring punctuality, enthusiasm, and a commitment to excellence. Physical requirements include some heavy lifting and extended standing, as well as the ability to safely operate around hot equipment.
This position is with a KFC franchisee, meaning that the franchisee independently manages all hiring decisions and employment matters. KFC Corporation is an Equal Opportunity Employer, committed to diversity and inclusion. Reasonable accommodations are available to applicants with disabilities upon request. This role is ideal for motivated leaders seeking to grow their career within a respected brand while making a meaningful impact on team and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Prior experience in restaurant management or similar role
- Ability to lift 25-85 pounds
- Ability to stand for extended periods
- Hearing within normal range to respond to auditory alarms
- Ability to handle cash and perform counting
- Ability to read and comprehend menus, manuals, and training materials
- Manual dexterity for food packing and cleaning
- Ability to work in confined spaces with others
- Maintain safety around high-temperature equipment and hot substances
- Maintain confidentiality of company procedures and results
Job Qualifications
- High school diploma or equivalent
- Previous restaurant management experience preferred
- Strong leadership and motivational skills
- Ability to mentor and develop team members
- Excellent communication and interpersonal skills
- Business acumen with ownership mindset
- Ability to work in a fast-paced environment
- Commitment to customer service excellence
- Basic computer proficiency for payroll and record keeping
Job Duties
- Own the restaurant's success metrics and lead team to reach goals
- Lead guest experiences including friendly interactions, cleanliness, and fresh meals
- Grow and mentor the KFC family through training, development, and onboarding
- Communicate team goals, promotions, and business updates effectively
- Inspire a positive and collaborative family environment
- Partner with other General Managers and Area Leaders to grow the business
- Review and submit payroll
- Complete employee new hire, change, and termination paperwork
- Ensure safe and clean store operation
- Manage work schedules to meet customer service and cost requirements
- Operate the store in compliance with company policies
- Maintain daily financial and production record keeping
- Maintain documentation as required by management and human resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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