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PF Changs logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $100,000.00 - $120,000.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
401(k)
Paid Time Off
Monthly bonuses
annual bonuses
Paid management training
Referral bonuses
Employee Discounts
Holidays

Job Description

P.F. Chang's is a nationally recognized upscale casual dining restaurant chain known for its innovative Asian cuisine and vibrant atmosphere. Founded with a passion for culinary excellence and exceptional guest experiences, P.F. Chang's has established itself as a leader in the restaurant industry by delivering high-quality food, outstanding service, and a memorable dining environment. The company prides itself on its commitment to integrity, innovation, and community, fostering a supportive workplace culture where employees are valued and empowered to grow their careers. With locations across the country, P.F. Chang's combines traditional flavors with modern techniques to create a unique dining experience... Show More

Job Requirements

  • progressive restaurant hospitality management experience
  • recent prior experience as a general manager for external hires
  • valid driver’s license
  • strong passion for delivering exceptional guest experiences with a guest-centric mindset
  • proven track record of driving sales growth and achieving KPI and EBITDA targets
  • demonstrated success in mentoring and coaching team members
  • understanding of inventory management cost control and financial systems
  • proficiency with POS systems and related technologies

Job Qualifications

  • progressive restaurant hospitality management experience
  • recent prior experience as a general manager for external hires
  • strong passion for delivering exceptional guest experiences with a guest-centric mindset
  • proven track record of driving sales growth and achieving KPI and EBITDA targets through strategic goal setting and local market expertise
  • demonstrated success in mentoring and coaching individuals at various levels to unlock their potential and foster professional growth
  • understanding of managing inventory cost of goods and financial control
  • general systems proficiency in POS systems corporate software systems third party delivery platforms inventory systems and reservation systems
  • experience in casual or upscale dining preferred
  • hospitality or business degree preferred
  • culinary and kitchen acumen experience managing or running culinary or kitchen operations preferred

Job Duties

  • demonstrate genuine passion for exceptional guest experiences personalized service and exceeding expectations
  • actively engage with guests to foster a welcoming atmosphere drive sales and ensure satisfaction leveraging local market knowledge to boost revenue opportunities
  • drive incremental sales through exceptional service and coaching team members on upselling techniques
  • demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
  • foster an ownership mindset within the team taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives
  • set standards of integrity professionalism and innovative thinking while fostering teamwork and dedication within the restaurant
  • develop management team members through leadership training ensuring preparedness for future roles while maintaining the highest culinary and hospitality standards
  • inspire and motivate the entire team fostering a cohesive environment and providing training coaching and performance reviews
  • exhibit curiosity ambition and a strong work ethic encouraging exploration of new ideas and calculated risks to drive organizational success

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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