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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits from day 1
free meal each shift
Job Description
KFC Corporation is a renowned leader in the global quick-service restaurant industry, known for its iconic fried chicken and extensive menu offerings. Operating numerous locations across the United States and internationally, KFC has built a brand synonymous with quality food, excellent customer service, and a welcoming atmosphere. The company emphasizes innovation, team development, and community involvement, creating a corporate culture that values diversity, equity, inclusion, and belonging. KFC offers competitive salaries and comprehensive benefits to its employees, encouraging career advancement and professional growth within its dynamic work environment.
This General Manager role is a pivotal leadership position within a... Show More
This General Manager role is a pivotal leadership position within a... Show More
Job Requirements
- High school diploma or equivalent
- Minimum five years of restaurant or retail management experience
- Demonstrated leadership and team development skills
- Proficiency in digital management and communication tools
- Strong financial acumen with experience in P&L analysis
- Excellent conflict resolution and customer service abilities
- Ability to work flexible hours including weekends and holidays
- Adherence to health and safety standards
- Valid work authorization in the United States
Job Qualifications
- Five years in restaurant or retail management with a strong track record in people management
- Proven ability to improve performance based on profit and loss analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Commitment to KFC's culture and values focusing on equity, inclusion and belonging
- Experienced in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training both high and under-performing employees
- Adaptable to change and experienced in supporting change management
- Familiarity with corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- Develop a comprehensive training plan, mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- Recognize and reward outstanding Team Member performance regularly
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers to swiftly resolve any issues
- Strategically schedule staff to optimize customer service and lead product rollout meetings
- Analyze financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience
- Stay informed about competitors and aim to exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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