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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal each shift
Job Description
KFC Corporation is a globally recognized leader in the quick-service restaurant industry, renowned for its iconic fried chicken and commitment to quality, service, and community. Established over 75 years ago, KFC has grown into a household name with thousands of locations worldwide, each dedicated to delivering consistent and exceptional dining experiences. The brand is widely respected for fostering inclusive workplace cultures and for its ongoing efforts to innovate within the food service sector. KFC's operations span corporate-owned and franchised restaurants, providing a diverse platform for career growth and professional development. Known for a vibrant work environment and a strong focus... Show More
Job Requirements
- Five years of restaurant or retail management experience
- Experience in people management
- Ability to analyze profit and loss statements
- Proficiency with digital platforms and tools
- Strong communication skills
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion, and belonging values
- Experience in recruiting and training employees
- Ability to manage change effectively
- Adherence to corporate, health, and food safety policies
Job Qualifications
- Minimum five years of experience in restaurant or retail management with strong people management skills
- Proven ability to improve performance through profit and loss analysis
- Proficiency with digital tools and platforms related to restaurant operations
- Exceptional communication skills including verbal, written, and interpersonal abilities
- Solid understanding of restaurant maintenance and safety programs
- Commitment to promoting equity, inclusion, and belonging within the workplace
- Experience in recruiting and developing high-performing teams
- Skilled in conflict resolution and change management
- Knowledge of corporate policies, occupational health, and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for team members and shift supervisors
- Develop and implement comprehensive training plans and oversee their execution
- Recognize and reward outstanding team member performance and foster a culture of equity and inclusion
- Address and resolve conflicts promptly to maintain a positive work environment
- Engage personally with customers to resolve issues and ensure positive experiences
- Strategically schedule staff to optimize customer service and lead product rollout meetings
- Analyze financial performance, manage budgets, and develop strategies to maximize profitability without compromising customer satisfaction
- Monitor competitors and strive to exceed their standards in service and digital engagement
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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