Restaurant General Manager

Las Vegas, NV, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Day Shifts

Benefits

competitive pay

bonus eligible

Paid Time Off

Scholarship Opportunities

career advancement

medical benefits

free meal each shift

Job Description

KFC Corporation is a globally recognized leader in the quick-service restaurant industry, renowned for its iconic fried chicken and commitment to quality, service, and community. Established over 75 years ago, KFC has grown into a household name with thousands of locations worldwide, each dedicated to delivering consistent and exceptional dining experiences. The brand is widely respected for fostering inclusive workplace cultures and for its ongoing efforts to innovate within the food service sector. KFC's operations span corporate-owned and franchised restaurants, providing a diverse platform for career growth and professional development. Known for a vibrant work environment and a strong focus on training and leadership development, KFC provides robust opportunities for employees to thrive in a competitive retail and restaurant setting.

This opening for a Restaurant General Manager is situated at the KFC location on 1990 N NELLIS BLVD in Las Vegas, NV. As the Restaurant General Manager, you will be entrusted with the critical role of leading a dynamic team and shaping the daily operations of the restaurant to meet and exceed high standards of customer service and financial performance. This leadership position demands a strategic mindset and hands-on approach to manage recruitment, training, scheduling, and development of staff. You will play a pivotal role in creating a culture of excellence, equity, and belonging, inspiring team members to excel and grow in their careers. By closely monitoring the restaurant's financial outcomes, including profit and loss analysis, and ensuring compliance with KFC's brand standards and corporate policies, you will drive the restaurant towards profitability while maintaining an outstanding customer experience. Your role also includes direct interaction with customers to swiftly address any concerns and ensure satisfaction, reinforcing KFC's reputation for exceptional service. This position offers competitive pay, bonus eligibility, and a comprehensive benefits package including medical benefits from day one, paid time off, scholarship opportunities, and unique KFC Foundation Programs such as free college tuition through Western Governors University. This is a full-time management career opportunity with a company that values inclusivity, innovation, and employee growth.

Job Requirements

Five years of restaurant or retail management experience
Experience in people management
Ability to analyze profit and loss statements
Proficiency with digital platforms and tools
Strong communication skills
Knowledge of restaurant maintenance programs
Commitment to equity, inclusion, and belonging values
Experience in recruiting and training employees
Ability to manage change effectively
Adherence to corporate, health, and food safety policies

Job Qualifications

Minimum five years of experience in restaurant or retail management with strong people management skills
Proven ability to improve performance through profit and loss analysis
Proficiency with digital tools and platforms related to restaurant operations
Exceptional communication skills including verbal, written, and interpersonal abilities
Solid understanding of restaurant maintenance and safety programs
Commitment to promoting equity, inclusion, and belonging within the workplace
Experience in recruiting and developing high-performing teams
Skilled in conflict resolution and change management
Knowledge of corporate policies, occupational health, and food safety standards

Job Duties

Recruit, onboard, and conduct orientations for team members and shift supervisors
Develop and implement comprehensive training plans and oversee their execution
Recognize and reward outstanding team member performance and foster a culture of equity and inclusion
Address and resolve conflicts promptly to maintain a positive work environment
Engage personally with customers to resolve issues and ensure positive experiences
Strategically schedule staff to optimize customer service and lead product rollout meetings
Analyze financial performance, manage budgets, and develop strategies to maximize profitability without compromising customer satisfaction
Monitor competitors and strive to exceed their standards in service and digital engagement