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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal each shift

Job Description

KFC Corporation, renowned worldwide as a leading quick-service restaurant brand, is the employer looking to fill the position of a General Manager at one of its locations in Sun City, Arizona. KFC has a rich history rooted in delivering quality fried chicken and exceptional customer service across thousands of restaurants globally. The company values diversity, equity, and inclusion and is committed to fostering a supportive work environment where employees can thrive and grow their careers. This location offers a vibrant workplace where team members are encouraged to engage, develop, and contribute to the company's overall success.

The General Manager role is a pivotal leadership position within the restaurant, responsible for driving operational excellence, delivering superior customer experiences, and managing a high-performing team. As the Restaurant General Manager, you will lead recruitment efforts, onboard and train new team members, and mentor supervisors and assistant managers. Your leadership will set the tone for the restaurant's culture, which emphasizes equity, inclusion, and belonging. You will actively engage with customers, ensuring their satisfaction and swiftly resolving any issues. Financial stewardship will also be a key focus, with responsibilities including budgeting, analyzing financial performance, and implementing strategic initiatives to maximize profitability while maintaining quality service standards. This role requires a dynamic, hands-on leader who thrives in a fast-paced environment and is passionate about developing people and promoting a positive workplace culture.

In this position, you will be at the forefront of the restaurant’s success, enhancing team performance through recognition and rewards, fostering a welcoming environment, and ensuring operational policies and food safety standards are consistently met. Your ability to adapt to change and utilize digital tools effectively will help drive the restaurant’s competitive edge. With competitive pay, bonus eligibility, medical benefits from day one, and unique programs such as scholarship and free college tuition through the KFC Foundation, this opportunity offers substantial career advancement and personal growth. If you are a motivated leader ready to make an impactful difference, this role at KFC represents a remarkable chance to lead and inspire in the renowned fast-food industry.

Job Requirements

  • High school diploma or equivalent
  • minimum five years of managerial experience in restaurant or retail
  • proven leadership and team development skills
  • ability to analyze profit and loss statements
  • excellent communication and interpersonal abilities
  • proficiency with digital tools and software
  • knowledge of restaurant maintenance and food safety standards
  • commitment to upholding company culture of equity, inclusion, and belonging
  • ability to handle conflict resolution and maintain a positive work environment
  • flexibility to work various shifts
  • adherence to all corporate policies
  • willingness to engage actively with customers and staff

Job Qualifications

  • Five years in restaurant or retail management with a strong track record in people management
  • proven ability to improve performance based on profit and loss analysis
  • proficient with digital tools and platforms
  • exceptional communication skills including written, verbal, and interpersonal
  • solid understanding of restaurant maintenance programs
  • experienced in leading and motivating teams
  • skilled in recruiting top talent and training employees
  • adaptable to change and experienced in supporting change management
  • knowledge of corporate policies and Occupational Health and Food Safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift supervisors
  • develop comprehensive training plans and mentor assistant managers, shift supervisors, and team member trainers
  • recognize and reward outstanding team member performance regularly
  • address and resolve conflicts to maintain a positive work environment
  • personally engage with customers to swiftly resolve issues
  • strategically schedule staff to optimize customer service
  • analyze the restaurant's financial performance and manage budgets to maximize profitability

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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