Restaurant General Manager

KFC Corporation, a globally recognized leader in the quick-service restaurant industry, is renowned for its rich heritage of delivering world-famous fried chicken and exceptional dining experiences. Operating over thousands of locations worldwide, KFC has established itself as a premier brand synonymous with quality, innovation, and community involvement. The brand focuses on fostering a positive work environment and empowering its teams to grow professionally while consistently serving customers with excellence. KFC places strong emphasis on equity, inclusion, and belonging, making it a vibrant and forward-thinking employer within the fast-food sector.

This opportunity is for the position of Restaurant General Manager at the KFC location on 12621 W Bell Rd, Surprise, AZ. The role is a full-time leadership position primarily responsible for overseeing the day-to-day operations of the restaurant, with a focus on team development, customer satisfaction, financial performance, and brand standards compliance. As a Restaurant General Manager, you will be a pivotal figure in recruiting, training, and mentoring a dynamic team, ensuring they reach their highest potential and contribute to the restaurant’s success. You will also be tasked with cultivating a positive workplace culture that promotes fairness, recognition, and growth, while managing operational aspects such as budgeting, scheduling, marketing initiatives, and customer relations.

Your role encompasses strategic leadership, staff management, and operational excellence. You will develop comprehensive training programs for new and existing staff, oversee the execution of these initiatives, and foster an environment where team members feel valued, motivated, and equipped to deliver exceptional service. This management position demands a strong understanding of financial metrics, including profit and loss analysis, to make informed business decisions that enhance the restaurant’s profitability without compromising quality or customer experience. Furthermore, you will engage directly with customers to resolve issues promptly, maintaining the high standards that KFC is known for. Staying attuned to competitive market trends and digital engagement strategies will be essential to ensure the restaurant remains ahead in the fast-paced food service marketplace.

The company offers competitive pay and bonus eligibility, generous vacation and paid time off, medical benefits from the first day, and opportunities for career advancement and professional development. Additionally, employees benefit from programs like the KFC Foundation which includes scholarships and free college tuition at Western Governors University, a savings match program, and hardship assistance. The ideal candidate is a seasoned manager with at least five years of experience in restaurant or retail management, capable of driving team performance, upholding brand values, and adept at managing change in a dynamic environment. If you have a passion for leadership and the fast-food industry and want to thrive in an inclusive, rewarding culture, this role offers a promising career path with KFC Corporation.