Job Overview
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal each shift
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain renowned for its fried chicken and exceptional dining experience. Located at 4338 W Glendale Ave, Glendale, AZ, this particular establishment prides itself on delivering top-quality service and a vibrant team culture. KFC is committed to creating an inclusive and rewarding work environment where team members can thrive and build fulfilling careers. With its rich history and dedication to innovation in the restaurant industry, KFC remains a leader in fast-food dining and a preferred employer for those seeking growth opportunities.
The role of Restaurant General Manager at KFC is pivotal in upholding the brand's high standards and driving team success. This leadership position requires an experienced manager who is passionate about recruiting, training, and motivating a dynamic team to deliver exceptional customer experiences consistently. As the General Manager, you will be responsible for cultivating a team of top performers by developing comprehensive training programs and fostering a culture of equity, inclusion, and belonging. Your day-to-day responsibilities will include onboarding new hires, mentoring assistant managers and supervisors, addressing workplace conflicts, and engaging directly with customers to resolve any issues promptly.
In addition to people management, you will oversee the financial health of the restaurant by analyzing performance, managing budgets, and strategizing to maximize profitability without compromising service quality. The role demands proficiency in digital tools and an innovative approach to elevating the restaurant's competitive standing, including enhancing digital presence and loyalty programs. The ability to adapt to change and support change management initiatives is vital to driving continuous improvement.
This position offers competitive pay, bonus eligibility, and comprehensive benefits starting from day one. Employees enjoy perks such as paid time off, scholarship opportunities, career advancement programs, and the renowned KFC Foundation benefits that include free college tuition at Western Governors University, savings match programs, and hardship assistance. As a General Manager, you will play a key role in setting the gold standard for KFC's operational excellence while championing its values and culture. KFC Corporation is an Equal Opportunity Employer committed to diversity and offers equal consideration to all applicants regardless of race, gender, age, or other protected statuses. By joining KFC as a Restaurant General Manager, you will be at the forefront of a vibrant, optimistic, and growth-oriented restaurant team dedicated to excellence in customer service and people development.
The role of Restaurant General Manager at KFC is pivotal in upholding the brand's high standards and driving team success. This leadership position requires an experienced manager who is passionate about recruiting, training, and motivating a dynamic team to deliver exceptional customer experiences consistently. As the General Manager, you will be responsible for cultivating a team of top performers by developing comprehensive training programs and fostering a culture of equity, inclusion, and belonging. Your day-to-day responsibilities will include onboarding new hires, mentoring assistant managers and supervisors, addressing workplace conflicts, and engaging directly with customers to resolve any issues promptly.
In addition to people management, you will oversee the financial health of the restaurant by analyzing performance, managing budgets, and strategizing to maximize profitability without compromising service quality. The role demands proficiency in digital tools and an innovative approach to elevating the restaurant's competitive standing, including enhancing digital presence and loyalty programs. The ability to adapt to change and support change management initiatives is vital to driving continuous improvement.
This position offers competitive pay, bonus eligibility, and comprehensive benefits starting from day one. Employees enjoy perks such as paid time off, scholarship opportunities, career advancement programs, and the renowned KFC Foundation benefits that include free college tuition at Western Governors University, savings match programs, and hardship assistance. As a General Manager, you will play a key role in setting the gold standard for KFC's operational excellence while championing its values and culture. KFC Corporation is an Equal Opportunity Employer committed to diversity and offers equal consideration to all applicants regardless of race, gender, age, or other protected statuses. By joining KFC as a Restaurant General Manager, you will be at the forefront of a vibrant, optimistic, and growth-oriented restaurant team dedicated to excellence in customer service and people development.
Job Requirements
- 5 years in restaurant or retail management
- Proven track record in people management
- Ability to improve performance based on P&L analysis
- Proficiency with digital tools and platforms
- Exceptional communication skills
- Knowledge of restaurant maintenance programs
- Commitment to equity, inclusion, and belonging
- Experience in people development and team motivation
- Skilled in recruiting and training
- Adaptability to change
- Compliance with corporate policies and safety standards
Job Qualifications
- 5 years in restaurant or retail management with strong people management experience
- Proven ability to improve performance based on P&L analysis
- Proficient with digital tools and platforms
- Exceptional communication skills including written, verbal, and interpersonal
- Solid understanding of restaurant maintenance programs
- Experience in recognizing and motivating teams with a successful track record in people development
- Skilled in recruiting top talent and training diverse employee performance levels
- Adaptable to change and experienced in supporting change management
- Adheres to corporate policies and occupational health and food safety standards
- Champions KFC's culture and values with a focus on equity, inclusion, and belonging
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- Develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- Recognize and reward outstanding Team Member performance regularly
- Address and resolve conflicts promptly to maintain a positive work environment
- Personally engage with customers and swiftly resolve any issues
- Strategically schedule staff to optimize customer service and lead product rollout meetings
- Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability
- Stay informed about competitors and aim to exceed their standards including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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