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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $74,400.00
Work Schedule
Standard Hours
Benefits
career opportunities
Job enrichment
supportive work environment
Job Description
Hyatt is a leading global hospitality company known for its commitment to providing exceptional guest experiences through caring and attentive associates. As a prominent player in the hotel and resort sector, Hyatt operates a wide range of properties worldwide, focusing on quality service and memorable stays for its guests. The company prides itself on fostering an inclusive and supportive work environment, ensuring its associates are motivated and equipped to deliver above and beyond expectations. Hyatt’s reputation for excellence is built on its dedication to guest satisfaction, innovative operational strategies, and a strong culture of teamwork and respect among its employees.Show More
Job Requirements
- 4 years or more of progressive hotel Food and Beverage experience, typically with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear and concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new F&B concepts
Job Qualifications
- 4 years or more of progressive hotel Food and Beverage experience, typically with Hyatt
- Service oriented style with professional presentations skills
- Proven leadership skills
- Hotel/Hospitality degree an asset
- Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
- Clear and concise written and verbal communication skills
- Must be proficient in Microsoft Word and Excel
- Must have excellent organizational, interpersonal and administrative skills
- Experience implementing new F&B concepts
Job Duties
- Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Implement and maintain F&B sales and marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining Hyatt standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect Hyatt service standards and procedures
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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