The Wendy's Company logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Same Day Pay
flexible schedules
Growth and development
Free Meals
Retirement Plan
group health insurance

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality and freshness, demonstrating a passion for delivering delicious food paired with exceptional customer service. Established with the philosophy that "Quality is our Recipe," Wendy's takes pride in crafting meals from fresh ingredients to ensure each customer experiences great taste and satisfaction. The company emphasizes a work environment that fosters teamwork, motivation, and personal development. As a respected leader in the fast-food industry, Wendy's offers career growth opportunities and values diversity, aiming to make every restaurant a place where both employees and customers feel valued and welcomed.

The role of a General Manager at Wendy's is pivotal to the continued success of the restaurant. This leadership position entails overseeing the entire restaurant operation, with a primary focus on coaching and developing team members to uphold the brand’s culture and exceed customer expectations. A General Manager is responsible for creating an environment where team members are inspired to deliver excellent service, building lasting customer relationships based on satisfaction and trust. This position also involves full operational and financial accountability for the store, requiring a proactive approach to managing budgets, meeting performance goals, and ensuring all aspects of the restaurant run smoothly and efficiently.

Wendy's promises more than just a job to the successful candidate. It offers Same Day Pay, flexible scheduling to help balance work and life commitments, and opportunities for professional growth and development. Employees benefit from free meals and can participate in retirement plans and group health insurance options, subject to eligibility. The company champions inclusiveness, equal opportunity, and a respectful workplace, making it an ideal environment for individuals passionate about leadership and the foodservice industry. Located at 555 West Lancaster Ave., Haverford, PA 19041, this specific Wendy's franchise operates independently and may customize compensation and benefits, but it maintains the corporate standard of excellence and care for employees and customers alike.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a managerial role in fast food or restaurant industry
  • Strong leadership and interpersonal skills
  • Ability to work flexible hours including weekends
  • Knowledge of restaurant operations and financial management
  • Ability to motivate and coach a diverse team
  • Excellent organizational and problem-solving skills

Job Qualifications

  • Prior management experience in the restaurant or foodservice industry
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Ability to manage financial aspects of a restaurant
  • Commitment to customer service excellence
  • Experience with operational management and staff development
  • High school diploma or equivalent

Job Duties

  • Coach and develop team members to ensure high performance and motivation
  • Maintain total operational and financial responsibility for the restaurant
  • Instill Wendy's culture and values in the team
  • Oversee daily restaurant operations to guarantee quality service and food standards
  • Manage customer satisfaction by ensuring excellent service delivery
  • Implement company policies and procedures to maintain consistency
  • Monitor inventory, budgeting, and sales performance to achieve business goals

Job Criteria

Experience

Expert Level (7+ years)


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