Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain renowned for its Signature Fried Chicken and commitment to quality customer service. Operating in various locations worldwide, KFC has become a leader in the quick-service restaurant industry by focusing on consistently delivering exceptional food experiences that delight customers. The company values a culture of inclusion, community, and career advancement, making it an attractive workplace for those passionate about hospitality and management. Based in Las Vegas, NV, the KFC branch located at 8590 W Cheyenne Ave is seeking a Restaurant General Manager to lead a team dedicated to maintaining KFC's high standards and dynamic customer engagement.
The Restaurant General Manager plays a critical role in the success of the KFC location, responsible for driving overall restaurant performance by managing operations, coaching and developing staff, and delivering excellent customer service. This full-time role involves recruiting top talent, training team members and supervisors, and fostering a positive and productive work environment centered around KFC's culture and values, including equity, inclusion, and belonging. The General Manager is instrumental in establishing a workplace where employees are motivated and enabled to grow professionally, thereby setting a performance standard others aspire to.
The managerial duties encompass day-to-day operational oversight including financial performance analysis, budgeting, and strategy implementation aimed at maximizing profitability without sacrificing customer satisfaction. The role also demands proactivity in customer engagement, conflict resolution, and adherence to health and safety standards to maintain a safe and welcoming atmosphere. Candidates with proven leadership skills, a strong track record in restaurant or retail management, and the ability to utilize digital tools to enhance operations will find this position rewarding and impactful.
Additionally, KFC offers a competitive salary package, along with bonuses and substantial benefits such as medical coverage from day one, paid time off, scholarship opportunities, and career advancement programs like the KFC Foundation Programs offering free college tuition and savings match initiatives. These benefits underscore KFC's commitment to employee well-being and long-term career development.
Overall, the General Manager position at KFC's Las Vegas location presents an exciting opportunity for experienced professionals to lead a vibrant team in a thriving fast-food environment while advancing their own careers within a globally respected brand.
The Restaurant General Manager plays a critical role in the success of the KFC location, responsible for driving overall restaurant performance by managing operations, coaching and developing staff, and delivering excellent customer service. This full-time role involves recruiting top talent, training team members and supervisors, and fostering a positive and productive work environment centered around KFC's culture and values, including equity, inclusion, and belonging. The General Manager is instrumental in establishing a workplace where employees are motivated and enabled to grow professionally, thereby setting a performance standard others aspire to.
The managerial duties encompass day-to-day operational oversight including financial performance analysis, budgeting, and strategy implementation aimed at maximizing profitability without sacrificing customer satisfaction. The role also demands proactivity in customer engagement, conflict resolution, and adherence to health and safety standards to maintain a safe and welcoming atmosphere. Candidates with proven leadership skills, a strong track record in restaurant or retail management, and the ability to utilize digital tools to enhance operations will find this position rewarding and impactful.
Additionally, KFC offers a competitive salary package, along with bonuses and substantial benefits such as medical coverage from day one, paid time off, scholarship opportunities, and career advancement programs like the KFC Foundation Programs offering free college tuition and savings match initiatives. These benefits underscore KFC's commitment to employee well-being and long-term career development.
Overall, the General Manager position at KFC's Las Vegas location presents an exciting opportunity for experienced professionals to lead a vibrant team in a thriving fast-food environment while advancing their own careers within a globally respected brand.
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with a focus on equity, inclusion, and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with a focus on equity, inclusion, and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- recognize and reward outstanding Team Member performance while fostering a culture of equity, inclusion, and belonging
- address and resolve conflicts promptly to maintain a positive work environment
- personally engage with customers and resolve any issues swiftly
- strategically schedule staff to optimize customer service
- coach the management team on KFC brand standards and lead product rollout meetings
- analyze the restaurant's financial performance and manage the budget
- stay informed about competitors and aim to exceed their standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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