Border Foods logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $100,000.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Top pay
bonus program
Trip to Mexico
Education programs
Scholarship Opportunities
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
sick pay
Holiday pay
Free Food
Vacation Donation Program
Career growth support

Job Description

Border Foods began as a vision between two brothers passionate about bringing authentic Mexican flavors to their community. What started as a single restaurant has since evolved into one of the largest privately held Taco Bell franchisees in America, successfully expanding its presence across multiple locations. As a family-oriented business, Border Foods is dedicated to fostering a people-first culture encompassing all roles, from cooks and cashiers to restaurant managers and beyond. The company thrives on Core Values including Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment, which guide employee behavior and business operations. Border Foods values collaboration, continued learning, and personal and professional growth, making it a welcoming employer for those eager to contribute to a thriving team.

The role of General Manager at Border Foods is a critical leadership position responsible for the overall operation of the restaurant. This individual champions the company’s core values while overseeing a diverse team to ensure the delivery of exceptional customer service and quality food. The General Manager creates safe, welcoming, and supportive environments where both employees and guests can thrive. This role carries significant accountability, from managing point-of-sale systems and scheduling to ensuring compliance with health and safety standards, local laws, and company policies. The General Manager plays an integral role in motivating the team, resolving employee concerns, and fostering a cohesive workplace culture.

Beyond day-to-day operational management, the General Manager is a strategic planner who analyzes financial metrics, including profit and loss statements, to drive restaurant success. They take charge of sourcing, hiring, and developing team members through comprehensive orientation and ongoing training programs. Emphasis is placed on minimizing losses through stringent cash handling and waste management protocols, while also maximizing labor efficiency and inventory control. Additionally, General Managers are empowered to coach team members actively, provide career development guidance, and cultivate an environment of recognition and positive reinforcement. This role offers an incredible opportunity for individuals passionate about restaurant leadership to make a meaningful difference while advancing their careers within a strong and supportive company.

Compensation for this role is competitive, with base pay up to $100,000 per year augmented by a top-tier bonus program. High performers are rewarded with enticing incentives such as an annual trip to Mexico, along with education programs including GED and tuition reimbursement, scholarship opportunities, and medical, dental, and vision benefits—even for part-time staff. Additional perks include free food, paid time off, sick and holiday pay, and a vacation donation program. Border Foods takes pride in its inclusive culture, career growth opportunities, and supportive work environment, making it an outstanding choice for motivated leaders seeking a dynamic and rewarding career path.

Job Requirements

  • Minimum of three years restaurant or retail experience or combined education
  • ServeSafe certification
  • valid driver’s license and vehicle insurance
  • must be at least 18 years of age
  • high school diploma or equivalent
  • ability to work various shifts including early mornings, evenings, late nights, weekends, and some holidays
  • strong leadership and team-building skills
  • excellent communication abilities
  • knowledge of health, safety, and legal regulations
  • experience with cash handling and profit and loss statements

Job Qualifications

  • Minimum of three years restaurant or retail experience or equivalent education
  • experience with sales building, profit and loss statements, recruiting, and training
  • proven track record of successful hiring and retention
  • ServeSafe Certified
  • valid driver’s license and vehicle insurance
  • high school diploma or equivalent
  • ability to work early morning, evenings, late night, weekends, and some holidays as needed
  • excellent communication and leadership skills
  • ability to motivate and develop a team
  • strong problem-solving abilities
  • knowledge of health and safety regulations
  • experience with cash handling and inventory management

Job Duties

  • Consistently demonstrate integrity in actions and expectations
  • guide team members and shift leaders to complete all assigned duties and serve safe, quality food in a friendly manner
  • schedule and deploy the team correctly
  • monitor the performance of each team member and hold them accountable for standards and expectations
  • ensure a quality customer experience by driving fast and friendly service
  • maintain point of sale system by reporting all system failures and verify download accuracy
  • ensure health and safety standards are met
  • adhere to all local, state, and federal laws and guidelines
  • create unity in the team by building cross-functional relationships
  • respond to team member questions and resolve employee issues in a timely manner
  • provide a safe working environment for team members and customers
  • navigate challenging situations and provide appropriate guidance
  • motivate and support the team through active listening and effective communication
  • represent Border Foods in handling customer complaints and issues with a sincere approach
  • instill a recognition culture that fosters a positive work environment
  • create short term and long-term strategies for restaurant success
  • utilize and interpret profit and loss statements to make financial adjustments
  • source, hire, and develop excellent team members
  • conduct new hire orientation and develop training plans for new hires
  • minimize loss through cash handling policies and proper team member training
  • demonstrate efficient labor control, inventory control, and waste management
  • build the capabilities of the team by identifying strengths and opportunities
  • provide learning and development opportunities for team members
  • offer guidance regarding personal development and career paths
  • demonstrate active and timely coaching capabilities
  • seek and share ideas to help others succeed
  • bring others along operationally through the use of tools

Job Criteria

Experience

Mid Level (3-7 years)


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