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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule

Job Description

KFC is one of the most recognized brands globally, renowned for its signature fried chicken and commitment to delivering an outstanding guest experience. As a leader in the quick-service restaurant industry, KFC operates both corporate and franchised locations worldwide, each upholding the company's trademark standards of food quality, cleanliness, and customer service.

The location at 2545 River Rd, Eugene, OR is independently owned and operated by a KFC franchisee. This franchise model empowers individual business owners to manage their restaurants while maintaining alignment with the brand's high standards. The franchisee is responsible for all employment-related decisions and serves as the primary employer for their team members.

We are currently seeking a passionate and dynamic Restaurant General Manager to lead this location. As the general manager, you will be the number one leader, taking ownership of all aspects of the restaurant's operations to ensure success. Your role will be pivotal in driving the restaurant towards achieving its business goals while fostering a positive and collaborative work environment.

This position involves overseeing every facet of the restaurant's daily functions including managing the team, enhancing guest experiences, maintaining safety and cleanliness standards, administering payroll and employee paperwork, and ensuring compliance with company policies. You will actively mentor and develop team members through training and onboarding initiatives, helping to build a motivated and skilled KFC family.

As the face of the restaurant, you will lead by example, embodying high standards in customer service, food quality, and cleanliness. Your leadership will inspire your team to meet and exceed business objectives while promoting a friendly and efficient atmosphere for guests. Collaboration with other restaurant general managers and area leaders will be essential as you partner to grow the business and implement key promotions and updates.

The ideal candidate thrives in a fast-paced environment, displays a clear ownership mindset, and takes pride in every action taken to meet both guest and business needs. Physical demands such as heavy lifting, standing for extended periods, and working with hot kitchen equipment will be part of the job. The ability to handle confidential information and cash transactions responsibly is also required.

This opportunity offers a rewarding leadership role within one of the world’s beloved food brands. If you are a goal-oriented, energetic leader who values teamwork and customer satisfaction, this position at KFC of Eugene, OR is a chance to advance your career and lead a successful restaurant.

Job Requirements

  • High school diploma or equivalent
  • Previous management experience in the restaurant industry
  • Ability to perform physical tasks including heavy lifting and standing for long periods
  • Reliable attendance and punctuality
  • Ability to maintain confidentiality and handle cash
  • Hearing within normal range due to auditory alarms
  • Capability to work with others in confined spaces
  • Willingness to comply with company policies and procedures

Job Qualifications

  • Experience in restaurant management or related leadership role
  • Strong leadership and team development skills
  • Excellent communication and interpersonal abilities
  • Ability to work in a fast-paced environment
  • Knowledge of food safety and sanitation standards
  • Capability to manage payroll and employee records
  • Proven customer service orientation
  • Ability to inspire and motivate teams

Job Duties

  • Ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • Grow and mentor your KFC family through training, development and onboarding new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc
  • Inspire the overall positive and collaborative family environment
  • Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
  • Reviewing and submitting payroll

Job Criteria

Experience

Mid Level (3-7 years)


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