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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
free meal each shift
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain renowned for its delicious fried chicken and commitment to customer satisfaction. Established with a rich heritage spanning decades, KFC has become a household name synonymous with quality, convenience, and innovation in the quick-service restaurant industry. With numerous locations worldwide, including the one at 1494 Boardwalk, Lexington, KY, KFC operates both corporate-owned and franchised outlets. As an Equal Opportunity Employer, KFC fosters a diverse and inclusive workplace conducive to growth and professional development.
The role of Restaurant General Manager at KFC is pivotal in maintaining the brand’s high standards and ensuring a... Show More
The role of Restaurant General Manager at KFC is pivotal in maintaining the brand’s high standards and ensuring a... Show More
Job Requirements
- Bachelor's degree or equivalent experience preferred
- minimum 5 years in restaurant or retail management
- proven experience in people management
- strong financial acumen and experience with P&L analysis
- proficiency in digital tools and restaurant management software
- excellent communication skills
- knowledge of restaurant maintenance and safety standards
- commitment to diversity, equity, inclusion, and belonging
- ability to lead, motivate, and develop a team
- flexible schedule to meet operational needs
- compliance with corporate policies and health regulations
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with a focus on equity, inclusion, and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and Occupational Health and Food Safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan and mentor Assistant Managers, Shift Supervisors, and Team Member Trainers
- recognize and reward outstanding Team Member performance regularly while fostering a culture of equity, inclusion, and belonging
- address and resolve conflicts promptly to maintain a positive work environment
- personally engage with customers and swiftly resolve any issues
- strategically schedule staff to optimize customer service and coach the management team on brand standards
- analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability
- stay informed about competitors and exceed their standards in all aspects including digital presence and loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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