Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Professional Development
Job Description
We are a premier hospitality company known for our excellence in delivering upscale dining experiences. Specializing in food and beverage services, our establishment prides itself on maintaining the highest standards of service quality, ambiance, and customer satisfaction. As a leader in the F&B industry, we continually strive to innovate and provide memorable experiences to our diverse clientele. Our venues are characterized by their refined atmosphere, superb cuisine, and exceptional guest service which set us apart in the hospitality market.
We are seeking a dynamic and experienced Restaurant General Manager to lead operations at one of our flagship F&B outlets. This is a pivotal role responsible for overseeing daily operations, ensuring seamless and efficient service delivery, and consistently upholding exceptional standards in food, beverage, and overall guest experience. The role demands a leader who not only manages but inspires a high-performing team to achieve excellence. You will be accountable for driving revenue growth through strategic promotions, events, and marketing initiatives, while maintaining profitability by managing budgets, labor costs, and inventory control.
The ideal candidate will bring a rich background in upscale hospitality management, with a minimum of 5 years in a senior leadership role within a restaurant or hospitality venue. You will possess sharp business acumen, proven expertise in P&L management, and leadership skills that foster teamwork, accountability, and service excellence. A passion for creating unforgettable dining experiences, paired with the ability to handle VIP guest services and curate special guest experiences, is essential. This role requires a hands-on leadership style and a willingness to work alongside the team during service hours, embodying the brand's high standards and commitment to guest satisfaction.
Key responsibilities include managing staff recruitment, training, scheduling, and performance coaching. You will collaborate with the Director of F&B on pricing strategies and financial goals, and work closely with marketing to enhance brand awareness and execute promotional campaigns. Ensuring compliance with health, safety, and liquor regulations is also a critical aspect of this role. By maintaining cleanliness, organization, and the overall presentation of the venue, you will help preserve a stylish and inviting environment that delights guests and supports business success.
This position offers an exciting opportunity to lead within a fast-paced, high-energy environment, where your efforts directly impact the guest experience and business performance. We offer a supportive and engaging workplace that values innovation, leadership, and dedication to excellence throughout all levels of operation.
We are seeking a dynamic and experienced Restaurant General Manager to lead operations at one of our flagship F&B outlets. This is a pivotal role responsible for overseeing daily operations, ensuring seamless and efficient service delivery, and consistently upholding exceptional standards in food, beverage, and overall guest experience. The role demands a leader who not only manages but inspires a high-performing team to achieve excellence. You will be accountable for driving revenue growth through strategic promotions, events, and marketing initiatives, while maintaining profitability by managing budgets, labor costs, and inventory control.
The ideal candidate will bring a rich background in upscale hospitality management, with a minimum of 5 years in a senior leadership role within a restaurant or hospitality venue. You will possess sharp business acumen, proven expertise in P&L management, and leadership skills that foster teamwork, accountability, and service excellence. A passion for creating unforgettable dining experiences, paired with the ability to handle VIP guest services and curate special guest experiences, is essential. This role requires a hands-on leadership style and a willingness to work alongside the team during service hours, embodying the brand's high standards and commitment to guest satisfaction.
Key responsibilities include managing staff recruitment, training, scheduling, and performance coaching. You will collaborate with the Director of F&B on pricing strategies and financial goals, and work closely with marketing to enhance brand awareness and execute promotional campaigns. Ensuring compliance with health, safety, and liquor regulations is also a critical aspect of this role. By maintaining cleanliness, organization, and the overall presentation of the venue, you will help preserve a stylish and inviting environment that delights guests and supports business success.
This position offers an exciting opportunity to lead within a fast-paced, high-energy environment, where your efforts directly impact the guest experience and business performance. We offer a supportive and engaging workplace that values innovation, leadership, and dedication to excellence throughout all levels of operation.
Job Requirements
- Minimum 5+ years of experience in a General Manager or senior leadership role within an upscale restaurant, bar, or hospitality venue
- strong knowledge of food, beverage and mixology trends
- demonstrated leadership, communication and interpersonal skills
- proven expertise in P&L management, budgeting, labor management and cost control strategies
- experience in luxury hospitality and VIP guest service preferred
- ability to work a flexible schedule including evenings, weekends and holidays
- passion for delivering exceptional and memorable guest experiences
- hands-on leadership style
- commitment to company standards
- Food Manager Certification or ability to obtain upon hire
Job Qualifications
- Minimum 5+ years of experience in a General Manager or senior leadership role within an upscale restaurant, bar, or hospitality venue
- strong knowledge of food, beverage and mixology trends
- demonstrated leadership, communication and interpersonal skills, with the ability to inspire and develop high-performing teams
- proven expertise in P&L management, budgeting, labor management and cost control strategies
- experience in luxury hospitality and VIP guest service strongly preferred
- passion for delivering exceptional and memorable guest experiences in a fast-paced, high-energy environment
- hands-on leadership style with a willingness to work alongside team members during service
- commitment to upholding company standards, policies and brand expectations
- Food Manager Certification (or ability to obtain upon hire) required
Job Duties
- Oversee daily operations to ensure seamless and efficient service
- uphold exceptional standards in food, beverage and service quality
- maintain a refined, upscale atmosphere with a high-touch guest experience
- handle guest inquiries, feedback and concerns with professionalism and urgency
- curate VIP and special guest experiences to elevate service standards
- recruit, train and mentor a high-performing Front & Heart of the House team
- set clear expectations and provide ongoing coaching and performance feedback
- foster a culture of teamwork, accountability and service excellence
- manage scheduling, payroll and labor costs effectively
- drive revenue growth through innovative promotions, events and marketing initiatives
- monitor inventory, ordering and cost controls to ensure profitability
- analyze financial reports, budgets and sales trends to optimize performance
- partner with the Director of F&B on pricing strategies, forecasting and financial goals
- collaborate with marketing to execute promotional campaigns and enhance brand awareness
- oversee planning and execution of events, private functions and seasonal activations
- support social media and brand engagement initiatives
- ensure compliance with all health, safety and liquor regulations
- maintain cleanliness, organization and overall presentation of the venue
- ensure the space reflects a stylish and inviting environment
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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