Restaurant General Manager

Kissimmee, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

performance bonuses

Professional Development

Job Description

We are a premier hospitality company known for our excellence in delivering upscale dining experiences. Specializing in food and beverage services, our establishment prides itself on maintaining the highest standards of service quality, ambiance, and customer satisfaction. As a leader in the F&B industry, we continually strive to innovate and provide memorable experiences to our diverse clientele. Our venues are characterized by their refined atmosphere, superb cuisine, and exceptional guest service which set us apart in the hospitality market.

We are seeking a dynamic and experienced Restaurant General Manager to lead operations at one of our flagship F&B out... Show More

Job Requirements

Minimum 5+ years of experience in a General Manager or senior leadership role within an upscale restaurant, bar, or hospitality venue
strong knowledge of food, beverage and mixology trends
demonstrated leadership, communication and interpersonal skills
proven expertise in P&L management, budgeting, labor management and cost control strategies
experience in luxury hospitality and VIP guest service preferred
ability to work a flexible schedule including evenings, weekends and holidays
passion for delivering exceptional and memorable guest experiences
hands-on leadership style
commitment to company standards
Food Manager Certification or ability to obtain upon hire

Job Qualifications

Minimum 5+ years of experience in a General Manager or senior leadership role within an upscale restaurant, bar, or hospitality venue
strong knowledge of food, beverage and mixology trends
demonstrated leadership, communication and interpersonal skills, with the ability to inspire and develop high-performing teams
proven expertise in P&L management, budgeting, labor management and cost control strategies
experience in luxury hospitality and VIP guest service strongly preferred
passion for delivering exceptional and memorable guest experiences in a fast-paced, high-energy environment
hands-on leadership style with a willingness to work alongside team members during service
commitment to upholding company standards, policies and brand expectations
Food Manager Certification (or ability to obtain upon hire) required

Job Duties

Oversee daily operations to ensure seamless and efficient service
uphold exceptional standards in food, beverage and service quality
maintain a refined, upscale atmosphere with a high-touch guest experience
handle guest inquiries, feedback and concerns with professionalism and urgency
curate VIP and special guest experiences to elevate service standards
recruit, train and mentor a high-performing Front & Heart of the House team
set clear expectations and provide ongoing coaching and performance feedback
foster a culture of teamwork, accountability and service excellence
manage scheduling, payroll and labor costs effectively
drive revenue growth through innovative promotions, events and marketing initiatives
monitor inventory, ordering and cost controls to ensure profitability
analyze financial reports, budgets and sales trends to optimize performance
partner with the Director of F&B on pricing strategies, forecasting and financial goals
collaborate with marketing to execute promotional campaigns and enhance brand awareness
oversee planning and execution of events, private functions and seasonal activations
support social media and brand engagement initiatives
ensure compliance with all health, safety and liquor regulations
maintain cleanliness, organization and overall presentation of the venue
ensure the space reflects a stylish and inviting environment

Job Criteria

Experience

Expert Level (7+ years)

Job Location

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