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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $85,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Competitive base salary plus 20% bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
clear career path for personal and professional development

Job Description

Sweetgreen is a nationally recognized restaurant brand that has been revolutionizing the fast food industry since its inception in 2007. Focused on building healthier communities through real food, Sweetgreen emphasizes fresh, flavorful meals rooted in sustainable practices and meaningful relationships with local farmers and communities. As a forward-thinking fast-casual restaurant, Sweetgreen is dedicated to not only delivering exceptional culinary experiences but also fostering a culture of inclusivity, responsibility, and growth for its employees. The brand's commitment to sustainability and health-conscious dining options positions it uniquely in the restaurant landscape, making it a leader in the movement toward better food and better living.

As the Head Coach (General Manager) at Sweetgreen, you will play a pivotal role as the leader, strategist, and mentor of your store. This role demands a balanced focus on people, operational excellence, and business performance. The Head Coach leads by example, inspiring their team with a culture built on trust, transparency, and inclusion, while also leveraging data-driven insights to optimize operations and foster profitability. Your responsibilities include overseeing the full employee lifecycle—from hiring and coaching to developing a strong pipeline of diverse talent. You will maintain high standards in food quality, safety, and cleanliness, ensuring that the customer experience is consistently hospitable, brand-aligned, and enjoyable.

The position requires a strong emphasis on operational and financial acumen. You will manage budgets, labor costs, and inventory while using technology to adapt to the evolving business environment, prioritizing efficient scheduling and troubleshooting system issues to maintain smooth daily operations. The ideal candidate is tech-savvy, comfortable with digital tools, and committed to continuous improvement through data analysis. As part of your career pathway, you will also take on duties from roles such as Assistant Coach, Shift Leader, Kitchen Lead, and Team Member, ensuring a comprehensive understanding of all facets of the store’s operations.

Joining Sweetgreen means becoming part of a collaborative team dedicated to upholding core values and providing opportunities for personal and professional development. With competitive salary packages that include a base salary plus 20% bonus potential, and comprehensive benefits such as medical, dental, vision plans, paid vacation, and wellness time, this role offers both financial and personal growth opportunities. You will contribute not just to the success of your store but to the broader Sweetgreen mission of creating healthier, sustainable communities. The company also strongly supports diversity, equity, and inclusion, ensuring equal opportunities for all employees regardless of race, gender, or any other protected characteristic. Sweetgreen's dedication to employee development and community impact makes this an inspiring and rewarding place to grow your career.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving skills in fast-paced environments
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus

Job Duties

  • Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
  • Ensure compliance and deliver timely feedback
  • Develop a strong, diverse talent pipeline
  • Maintain high standards for food safety, cleanliness, and equipment maintenance
  • Resolve facility, supply, and food quality issues while prioritizing team safety
  • Deliver clean, hospitable, and brand-aligned guest experiences
  • Act on guest metrics and make data-informed business decisions
  • Drive sales and profit by analyzing reports, managing costs, and executing strategic plans
  • Create effective schedules aligned with business goals
  • Operate and support all systems and troubleshoot operational issues
  • Prioritize daily operations to ensure smooth business and guest experiences
  • Perform all essential functions from Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles

Job Criteria

Experience

Mid Level (3-7 years)


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