Restaurant General Manager

KFC, also known as Kentucky Fried Chicken, is one of the world's largest and most recognized quick-service restaurant brands specializing in fried chicken. Established decades ago, KFC has built a reputation for delivering delicious meals in a friendly and welcoming environment. The brand operates globally through a combination of corporate-owned and franchised locations, each dedicated to maintaining the high standards of customer service, food quality, and cleanliness that KFC is known for. The franchise at 2575 Olympic St, Springfield, OR, seeks an experienced and motivated General Manager to lead their restaurant team. This role is essential to the success and growth of the specific location and will be the primary leadership position responsible for managing day-to-day operations, driving business results, and ensuring a positive experience for both guests and employees.

The General Manager at this KFC franchise operates as the number one leader, entrusted with the responsibility of overseeing all aspects of the restaurant's functionality. This position entails ownership of success metrics and the leadership of the team to reach goals related to customer service, store cleanliness, food quality, and employee development. By fostering a supportive and collaborative environment referred to as the 'KFC Family,' the General Manager works closely with team members to provide training, mentorship, and continuous development opportunities. This role is not only operational but also strategic — partnering with other General Managers and Area Leaders to contribute to broader business growth. Administrative duties include payroll review and submission, employee paperwork, scheduling, and maintaining compliance with company policies and procedures.

A successful General Manager at this KFC location will be passionate about high standards and excellence in guest experience while ensuring operational safety and efficiency. They must be comfortable working in a fast-paced environment, balancing customer service requirements with cost-effective scheduling and resource management. Physical requirements include the ability to perform some heavy lifting and standing for extended periods, while mental obligations include maintaining confidentiality and handling cash responsibly. The position requires excellent leadership and communication skills, a positive attitude marked by enthusiasm and punctuality, and a goal-oriented mindset with a true business partner perspective.

Employment at this particular KFC is directly through the franchisee, who independently owns and operates the location. Therefore, any hiring decisions and employment-related matters are exclusively managed by the franchisee, distinguishing this job from corporate positions directly with KFC Corporation. The franchise supports equal employment opportunities and encourages applicants from diverse backgrounds to apply, without any discrimination based on protected characteristics. Reasonable accommodations are available upon request throughout the hiring process to ensure accessibility for all candidates. Joining as General Manager in this Springfiled, OR franchise presents a valuable leadership opportunity in a well-established quick-service restaurant brand with strong community ties and global presence.