Job Overview
Employment Type
Full-time
Compensation
Salary
Range $65,000.00 - $73,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
HSA option
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k) with employer match
Job Description
Zaxbys is a well-established restaurant chain that prides itself on offering more than just great food. Known for creating a fun and welcoming atmosphere, Zaxbys serves as a popular destination where guests can enjoy quality meals, socialize, and have an enjoyable experience. The company has built a strong reputation as an exceptional place to dine and a highly sought-after workplace for team members who value positive culture and professional growth.
As a General Manager at Zaxbys, you will play a critical role in leading and inspiring your team to uphold the brand's values and deliver exceptional guest experiences. This position involves overseeing all aspects of restaurant operations to ensure efficiency, profitability, and a superior customer service environment. From staffing and training to managing sales growth and cost control, you will be responsible for cultivating a motivated team that consistently meets and exceeds operational standards. The role requires strong leadership, excellent organizational skills, and the capacity to manage various priorities in a dynamic work setting.
This full-time position offers a competitive salary ranging from $65,000 to $73,000 per year and includes substantial bonuses paid quarterly, with potential earnings up to 24% of the annual salary. Additional advantages include free meals during shifts, generous paid time off, paid holidays, and opportunities for career advancement. Zaxbys supports the wellbeing of its employees by providing comprehensive benefits such as medical, dental, and vision insurance, options for health savings accounts, disability coverage both short and long term, employer-paid life insurance, and a 401(k) retirement plan with an employer match.
In your capacity as a General Manager, you will lead by example, fostering a positive work environment that encourages team development and high morale. You will ensure the restaurant meets stringent food safety and cleanliness standards and that customer service consistently exceeds guest expectations. Your responsibilities will also include recruiting and retaining top performers, coaching and mentoring staff, managing daily work schedules to optimize labor costs, and driving sales by building strong community relationships.
Daily tasks will include completing required training programs such as the General Manager Development Plan and Operations Excellence Capstone Class, maintaining compliance with company and legal policies, and using management tools to track performance and implement improvement strategies. Handling guest and team member concerns promptly and respectfully will also be an essential part of your role. Overall, this position is ideal for a highly motivated individual with a passion for leadership and hospitality, looking to contribute to a successful restaurant brand that values both its customers and employees.
As a General Manager at Zaxbys, you will play a critical role in leading and inspiring your team to uphold the brand's values and deliver exceptional guest experiences. This position involves overseeing all aspects of restaurant operations to ensure efficiency, profitability, and a superior customer service environment. From staffing and training to managing sales growth and cost control, you will be responsible for cultivating a motivated team that consistently meets and exceeds operational standards. The role requires strong leadership, excellent organizational skills, and the capacity to manage various priorities in a dynamic work setting.
This full-time position offers a competitive salary ranging from $65,000 to $73,000 per year and includes substantial bonuses paid quarterly, with potential earnings up to 24% of the annual salary. Additional advantages include free meals during shifts, generous paid time off, paid holidays, and opportunities for career advancement. Zaxbys supports the wellbeing of its employees by providing comprehensive benefits such as medical, dental, and vision insurance, options for health savings accounts, disability coverage both short and long term, employer-paid life insurance, and a 401(k) retirement plan with an employer match.
In your capacity as a General Manager, you will lead by example, fostering a positive work environment that encourages team development and high morale. You will ensure the restaurant meets stringent food safety and cleanliness standards and that customer service consistently exceeds guest expectations. Your responsibilities will also include recruiting and retaining top performers, coaching and mentoring staff, managing daily work schedules to optimize labor costs, and driving sales by building strong community relationships.
Daily tasks will include completing required training programs such as the General Manager Development Plan and Operations Excellence Capstone Class, maintaining compliance with company and legal policies, and using management tools to track performance and implement improvement strategies. Handling guest and team member concerns promptly and respectfully will also be an essential part of your role. Overall, this position is ideal for a highly motivated individual with a passion for leadership and hospitality, looking to contribute to a successful restaurant brand that values both its customers and employees.
Job Requirements
- Must be 21 years of age or older
- valid driver’s license, vehicle insurance, and reliable transportation required
- open availability and ability to work minimum 5 days and 48 hours per week
- flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- leadership qualities, organizational skills, and ability to interact cooperatively with others
- high school diploma or equivalent required with some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Qualifications
- Must be 21 years of age or older
- must have a valid driver’s license, vehicle insurance, and reliable transportation
- open availability with ability to work a minimum of 5 days and 48 hours per week
- ability to work a flexible schedule including days, nights, weekends, and holidays
- successful completion of background check and motor vehicle report
- must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
- required minimum education of high school diploma or equivalent, some college preferred
- 3-5 years management experience required
- restaurant management experience preferred
Job Duties
- Complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
- food safety certification and manager certification
- ensure that the restaurant delivers great experiences to guests
- maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
- ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
- ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
- plan and delegate shift assignments including communicating expectations and adjusting as needed
- ensure service, product quality, and cleanliness standards are consistently upheld
- create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
- manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
- strive to increase sales by building community relationships and providing outstanding product and service
- control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
- complete performance reviews for crew members and assist with performance reviews for managers
- maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
- utilize management tools and keep neat, accurate, and current records
- review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
- handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
- maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
- ensure the team works safely and follows all safety guidelines and procedures
- escalate concerns to your supervisor when appropriate
- all other duties necessary to ensure restaurant operations function properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
