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Zaxby's logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $64,000.00 - $71,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
HSA Option Available
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employer Paid Life Insurance
401(k) with employer match
Paid Time Off
Paid holidays
Free Meals

Job Description

Zaxbys is a popular fast-casual restaurant chain known for its chicken wings, chicken fingers, sandwiches, and salads. Founded with a passion for quality food and excellent customer service, Zaxbys has expanded its footprint across the United States, creating a unique dining experience that is more than just a place to eat; it is a social hub where guests come together to have fun, enjoy great food, and spend quality time with friends and family. This thriving business prides itself on creating an inclusive and upbeat work environment that values team spirit and personal growth, making it an excellent choice for... Show More

Job Requirements

  • must be 21 years of age or older
  • valid driver’s license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 48 hours per week
  • ability to work a flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check and motor vehicle report
  • must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
  • required minimum education: high school diploma or equivalent and some college preferred
  • 3-5 years management experience required
  • restaurant management experience preferred

Job Qualifications

  • must be 21 years of age or older
  • valid driver’s license, vehicle insurance, and reliable transportation
  • open availability and ability to work a minimum of 5 days and 48 hours per week
  • ability to work flexible schedule including days, nights, weekends, and holidays
  • successful completion of background check and motor vehicle report
  • leadership qualities and organizational skills
  • ability to interact cooperatively with others
  • minimum education of high school diploma or equivalent, some college preferred
  • 3-5 years management experience required
  • restaurant management experience preferred

Job Duties

  • complete all training requirements including Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
  • obtain food safety certification and manager certification
  • ensure that the restaurant delivers great experiences to guests
  • maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
  • train team members including mentoring, coaching, and development while holding them accountable for performance
  • create effective work schedules to drive sales and control labor costs
  • plan and delegate shift assignments adjusting as needed
  • uphold service, product quality, and cleanliness standards consistently
  • foster a positive culture and high team morale by providing guidance and leadership
  • manage profitability through sales growth, cost control, team development, and operational compliance
  • increase sales by building community relationships
  • control costs and losses by following company guidelines, policies, and procedures
  • conduct performance reviews for crew and assist with reviews for managers
  • ensure compliance with all company and legal standards
  • maintain accurate records and utilize management tools
  • review performance metrics daily and develop action plans to improve profitability, sales, and guest experience
  • handle guest and team member complaints or concerns professionally and timely
  • maintain a flexible attitude to perform beyond job description
  • ensure team safety by following safety guidelines
  • escalate concerns to supervisors as needed
  • perform all duties necessary for smooth restaurant operations

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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