Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $60,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
flexible schedule
Health Insurance
Vision Insurance
Life insurance
employee discount
Paid training
Paid Time Off
Dental Insurance
401(k)
401(k) matching
Job Description
BURGER KING is a globally recognized fast food restaurant chain known for its high-quality, great-tasting, and affordable food. Founded in 1954, it stands as the second largest fast food hamburger chain in the world, famous as the original HOME OF THE WHOPPER. This brand has been defined by its commitment to premium ingredients, signature recipes, and family-friendly dining experiences, which have made it a favorite for more than 50 years. BURGER KING's extensive network of restaurants serves over 11 million guests daily, providing consistent quality and excellent customer service around the world.
The Restaurant General Manager (RGM) position at BURGER KING is a full-time, on-site leadership role focused on driving profitability, enhancing the guest experience, developing the team, and managing day-to-day restaurant operations. The RGM is responsible for leading a team comprising Assistant Managers, Hourly Shift Coordinators, and Team Members, operating under the supervision of the District Manager. This role demands a strong leadership presence and operational expertise to ensure the restaurant meets its financial targets while maintaining the highest standards of service and cleanliness.
The RGM’s primary responsibilities include managing the restaurant’s profit and loss statement to increase profitability, proactively driving sales through excellent guest service and effective people and operations management, and motivating the team to consistently exceed guest expectations. An essential aspect of the role involves managing and improving the guest experience through timely response to guest feedback and operational challenges. The RGM also plays a critical role in community engagement and local marketing efforts to attract new guests and build loyal patronage.
A key facet of the role is talent management — leading the recruitment, selection, onboarding, and continuous development of restaurant staff to build a capable and motivated team. This includes training new employees through certification processes, providing ongoing coaching and feedback, and managing team recognition programs to inspire and retain employees. The RGM is also tasked with optimizing labor costs by effectively scheduling managers and team members.
This role is offered with a competitive salary ranging from $50,000 to $60,000 per year, along with bonus pay incentives. Burgeoning professional growth opportunities exist within the BURGER KING franchise system, supported by comprehensive benefits. The schedule includes weekend, holiday, and 10-hour shifts, catering to the dynamic nature of the restaurant industry. Candidates are not required to have formal education credentials but must demonstrate leadership skills and restaurant management experience. Overall, this role is ideal for dynamic, goal-oriented leaders passionate about delivering exceptional guest experiences and achieving operational excellence in a fast-paced environment.
The Restaurant General Manager (RGM) position at BURGER KING is a full-time, on-site leadership role focused on driving profitability, enhancing the guest experience, developing the team, and managing day-to-day restaurant operations. The RGM is responsible for leading a team comprising Assistant Managers, Hourly Shift Coordinators, and Team Members, operating under the supervision of the District Manager. This role demands a strong leadership presence and operational expertise to ensure the restaurant meets its financial targets while maintaining the highest standards of service and cleanliness.
The RGM’s primary responsibilities include managing the restaurant’s profit and loss statement to increase profitability, proactively driving sales through excellent guest service and effective people and operations management, and motivating the team to consistently exceed guest expectations. An essential aspect of the role involves managing and improving the guest experience through timely response to guest feedback and operational challenges. The RGM also plays a critical role in community engagement and local marketing efforts to attract new guests and build loyal patronage.
A key facet of the role is talent management — leading the recruitment, selection, onboarding, and continuous development of restaurant staff to build a capable and motivated team. This includes training new employees through certification processes, providing ongoing coaching and feedback, and managing team recognition programs to inspire and retain employees. The RGM is also tasked with optimizing labor costs by effectively scheduling managers and team members.
This role is offered with a competitive salary ranging from $50,000 to $60,000 per year, along with bonus pay incentives. Burgeoning professional growth opportunities exist within the BURGER KING franchise system, supported by comprehensive benefits. The schedule includes weekend, holiday, and 10-hour shifts, catering to the dynamic nature of the restaurant industry. Candidates are not required to have formal education credentials but must demonstrate leadership skills and restaurant management experience. Overall, this role is ideal for dynamic, goal-oriented leaders passionate about delivering exceptional guest experiences and achieving operational excellence in a fast-paced environment.
Job Requirements
- No education required
- Previous restaurant management experience
- Ability to prioritize own and others’ work and time to meet deadlines and objectives
- Hiring decisions, compensations, benefits, and employment terms and conditions at independent franchised Burger King restaurants will vary and are determined solely by the Franchise
Job Qualifications
- Previous restaurant management experience
- Strong understanding of P&L management and drivers of restaurant profitability
- Ability to prioritize own and others’ work and time to meet deadlines and objectives
- Demonstrated leadership skills and guest service principles
Job Duties
- Reviews P&L to increase profitability for the restaurant
- Drives sales through proactive guest service, people development and operations management
- Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
- Manages the guest experience through operations and timely response to Guest issues
- Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
- Identifies and interacts with the community to engage prospective guest and execute on local marketing initiatives
- Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team
- On-boards new team members by training and guiding them through the certification process
- Inspires the restaurant team by effectively managing individual and team recognition programs
- Provides coaching and feedback to all employees to increase the restaurant team’s capabilities and raise performance
- Manages restaurant labor using optimal Manager staffing and Team Member scheduling
- Ensures that restaurant upholds operational and brand standards
- Performs duties of the Assistant Manager and Hourly Shift coordinator when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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