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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $75,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary greens
Sweetgreen swag
Career development opportunities
Collaborative team environment

Job Description

Sweetgreen is a nationally recognized fast-casual restaurant brand dedicated to fostering healthier communities through real, fresh food. Established in 2007, Sweetgreen has revolutionized the traditional fast-food industry by offering flavorful, nutritious meals that prioritize sustainability and strong relationships with local farmers and communities. The brand emphasizes inclusivity, operational excellence, and a commitment to social responsibility and environmental sustainability. As Sweetgreen grows, it remains dedicated to developing its people, creating career growth opportunities, and nurturing a culture where food, people, and purpose align. Employees experience a unique company environment rooted in core values that promote collaboration, transparency, and trust across every level of the organization.

The Head Coach (General Manager) at Sweetgreen plays a pivotal role as a leader, strategist, and mentor responsible for driving operational success and delivering exceptional guest experiences in a highly dynamic, fast-paced environment. This full-time position offers a competitive starting salary range from $75,000 to $90,000 USD, with an additional 20 percent bonus potential, reflecting the importance of this leadership role in the company. The Head Coach balances multiple priorities including managing people, overseeing store operations, and optimizing business performance to ensure that Sweetgreen’s customers receive fresh, high-quality food and outstanding hospitality.

In this role, the Head Coach embodies the brand’s mission by building an inclusive culture that fosters talent development and promotes teamwork. They utilize data-informed business insights and technology-driven solutions to manage schedules, control costs, maximize profitability, and ensure compliance with food safety and cleanliness standards. The position requires hands-on management experience and a hands-on approach to problem-solving, enabling the Head Coach to quickly adapt to changing circumstances and operational challenges.

Moreover, the Head Coach is responsible for upholding Sweetgreen’s rigorous food safety protocols while maintaining a clean, safe environment for employees and guests alike. They act as a role model for team members by providing timely feedback, coaching, and support throughout the employee lifecycle. The role further includes operational oversight, ensuring that all systems, processes, and technologies function seamlessly to prioritize smooth daily operations and deliver brand-aligned guest experiences.

Sweetgreen values leaders who demonstrate strong financial acumen, including labor management, budget oversight, and strategic planning. The Head Coach works closely with their team to meet business goals by driving sales, analyzing performance reports, and implementing effective operational improvements. This career path combines essential duties from various roles within the company, including Assistant Coach, Shift Leader, Kitchen Lead, and Team Member responsibilities, creating a comprehensive leadership experience and clear career advancement opportunities.

Sweetgreen is an equal opportunity employer committed to diversity, equity, and inclusion, ensuring that all employees and applicants are treated fairly regardless of gender, race, age, disability status, or any other protected characteristic. They also participate in the federal E-Verify program to confirm employment eligibility. The Head Coach position offers a collaborative team environment, meaningful career development, and a chance to impact the health of communities through real food and purposeful leadership.

Job Requirements

  • Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
  • 3+ years in food service, with at least 2 years in hands-on management
  • Experience hiring, developing, training, and motivating team members
  • Skilled in planning, managing, and forecasting financials, labor, and inventory
  • Hands-on experience managing and optimizing processes in a fast-paced environment
  • Proven ability to lead and mentor teams collaboratively

Job Qualifications

  • Experience in high-volume, fast-paced restaurants
  • Hands-on experience with local, organic, and sustainable products
  • ServSafe Manager or Regional Manager Food Safety Certification
  • Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
  • Strong financial acumen including managing budgets, labor, and P&L effectively
  • Proven experience hiring, coaching, and developing high-performing teams
  • Exceptional adaptability and problem-solving skills in fast-paced, dynamic environments
  • Data-driven mindset with curiosity to identify and implement operational improvements
  • Commitment to operational excellence, hospitality, and team engagement
  • Experience in fast-casual or retail operations is a plus

Job Duties

  • Lead your team by balancing people, operations, and business performance
  • Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability
  • Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment
  • Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
  • Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
  • Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues
  • Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions

Job Criteria

Experience

Mid Level (3-7 years)


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