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Shake Shack logo

Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $74,984.00 - $96,449.60
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Work Schedule

Flexible
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Benefits

weekly pay
performance bonuses
meal discounts
Corporate discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan with company match
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities

Job Description

Shake Shack is a leading hospitality and restaurant brand headquartered in New York City, known for its commitment to quality food, exceptional customer service, and vibrant community involvement. What began as a humble hot dog cart in Madison Square Park has grown into a globally recognized burger chain with a passionate team dedicated to crafting memorable dining experiences. Founded by Danny Meyer, a visionary in the hospitality industry and founder of Union Square Hospitality Group, Shake Shack has built its reputation on innovative fast-casual dining combined with a deep-rooted commitment to social responsibility. The company maintains a strong focus on... Show More

Job Requirements

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • proven ability to lead and develop a team
  • strong organizational and communication skills
  • working knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • financial acumen with experience managing budgets and P&L
  • ability to learn and train others on company operations
  • food handler certification preferred
  • ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
  • working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
  • ability to learn and train others on all aspects of the Shack operations
  • demonstrated ability to champion hospitality and motivate team members
  • strong leadership skills with a focus on coaching and achieving excellence
  • knowledgeable in all financial aspects of business operations
  • minimum 3 years of P&L responsibilities
  • food handler certification, preferred
  • willingness to work flexible hours

Job Duties

  • Lead, coach and develop team members
  • manage inventory, quality and safety protocols
  • meet and exceed financial and profitability goals by managing budget
  • maintain top-notch standards of excellence and hospitality
  • drive sales and profits while developing people
  • implement company policies, procedures and strategies to promote effective local and state health and safety code compliance
  • manage payroll and scheduling
  • promote the brand in the local community through word-of-mouth and restaurant events

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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