
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $100,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401K Program
paid family leave
Employee Discounts
Career development opportunities
Job Description
Sweetgreen is a nationally recognized restaurant brand committed to building healthier communities by connecting people with real, fresh food. Founded in 2007, Sweetgreen has revolutionized fast food by focusing on flavorful, fresh meals rooted in strong relationships with farmers and local communities. The company emphasizes sustainability, organic ingredients, and creating an inclusive culture that values transparency and teamwork. Sweetgreen's mission extends beyond food, aiming to foster environments where people, food, and purpose intersect to promote wellness and social responsibility. With a growing national presence, Sweetgreen offers exciting opportunities for personal growth and professional development within both their restaurant locations and corporate support centers. The company is devoted to equal employment opportunities and embraces diversity in all its forms.
As a Head Coach (General Manager) at Sweetgreen, you will serve as the leader, strategist, and mentor for your store. This critical role involves inspiring and coaching a diverse team, driving operational excellence, and delivering exceptional guest experiences. You will use data-driven insights to help build healthier communities through real food, while managing the delicate balance of people, operations, and business performance. Maintaining high standards of food quality, safety, and cleanliness is paramount, along with adapting dynamically to the fast-paced environment of a contemporary restaurant. You will lead the full employee lifecycle, foster an inclusive and transparent culture, and ensure compliance with various standards. The role demands hands-on leadership in food safety and operational management, along with the ability to analyze business reports to drive sales, manage costs, and optimize schedules. Proficiency with technology and systems is expected to support smooth business operations and excellent customer service. This role also encompasses executing the responsibilities defined in associated roles like Assistant Coach, Shift Leader, Kitchen Lead, and Team Member, ensuring a comprehensive understanding of the store's functions. Competitive salary packages with bonus potential and extensive benefits make this an attractive career opportunity for seasoned food service professionals passionate about leading teams and advancing a mission of health and sustainability.
As a Head Coach (General Manager) at Sweetgreen, you will serve as the leader, strategist, and mentor for your store. This critical role involves inspiring and coaching a diverse team, driving operational excellence, and delivering exceptional guest experiences. You will use data-driven insights to help build healthier communities through real food, while managing the delicate balance of people, operations, and business performance. Maintaining high standards of food quality, safety, and cleanliness is paramount, along with adapting dynamically to the fast-paced environment of a contemporary restaurant. You will lead the full employee lifecycle, foster an inclusive and transparent culture, and ensure compliance with various standards. The role demands hands-on leadership in food safety and operational management, along with the ability to analyze business reports to drive sales, manage costs, and optimize schedules. Proficiency with technology and systems is expected to support smooth business operations and excellent customer service. This role also encompasses executing the responsibilities defined in associated roles like Assistant Coach, Shift Leader, Kitchen Lead, and Team Member, ensuring a comprehensive understanding of the store's functions. Competitive salary packages with bonus potential and extensive benefits make this an attractive career opportunity for seasoned food service professionals passionate about leading teams and advancing a mission of health and sustainability.
Job Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service, with at least 2 years in hands-on management
- experience hiring, developing, training, and motivating team members
- skilled in planning, managing, and forecasting financials, labor, and inventory
- hands-on experience managing and optimizing processes in a fast-paced environment
- proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- strong financial acumen including managing budgets, labor, and profit and loss effectively
- proven experience hiring, coaching, and developing high-performing teams
- exceptional adaptability and problem-solving skills in fast-paced, dynamic environments
- data-driven mindset with curiosity to identify and implement operational improvements
- commitment to operational excellence, hospitality, and team engagement
- experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
- ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
- maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety
- deliver clean, hospitable, and brand-aligned customer experiences, acting on guest metrics and making data-informed business decisions
- drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals
- operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
- perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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