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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $105,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
performance bonuses
Employee Discounts
Job Description
P.F. Chang's is a leading upscale casual dining restaurant chain specializing in Asian cuisine, known for its innovative dishes and exceptional customer service. Established as a pioneer in blending traditional Asian flavors with contemporary American dining experiences, P.F. Chang's has built a strong reputation for quality, creativity, and hospitality. The company is committed to creating memorable dining moments for its guests through its unique menu offerings, vibrant atmosphere, and dedication to excellence. Operating numerous locations across the United States and internationally, P.F. Chang's emphasizes growth, employee development, and community involvement as part of its core values.
The role of Oper... Show More
The role of Oper... Show More
Job Requirements
- Valid driver's license
- demonstrated leadership abilities
- effective communication skills
- ability to work in a fast-paced environment
- strong organizational skills
- knowledge of local market trends
- capability to travel between restaurant locations
- ability to handle financial analysis and reporting
- availability for occasional shift coverage and offsite meetings
- commitment to high standards of hospitality and service
Job Qualifications
- Progressive restaurant/hospitality management experience
- recent prior experience as a General Manager for external hires
- strong passion for delivering exceptional guest experiences
- proven track record of driving sales growth and achieving KPI and EBITDA targets
- demonstrated success in mentoring and coaching individuals at various levels
- understanding of managing inventory, cost of goods, financial control (P&L)
- general systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
- experience in casual or upscale dining preferred
- hospitality or business degree preferred
- culinary and kitchen acumen preferred
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
- drive incremental sales through exceptional service and coaching team members on upselling techniques
- demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBITDA targets to spearhead ongoing improvement initiatives for the restaurant's success and long-term growth
- set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant, leading initiatives with a focus on simplicity and effectiveness
- develop management team members through leadership training, ensuring preparedness for future roles, while maintaining the highest culinary and hospitality standards for guest satisfaction
- inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
- exhibit curiosity, ambition, and a strong work ethic, encouraging exploration of new ideas and calculated risks to drive organizational success
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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