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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
Paid Time Off
Free bachelors degree
scholarship programs
Tuition Reimbursement
career advancement
Professional Development
medical benefits
Health and wellness programs
401K retirement plan with 6% match
perks
Free Meals

Job Description

About the Company: This position is with a leading global quick-service restaurant brand known for its vibrant culture, innovative menu, and commitment to delivering exceptional customer experiences. Operating in the fast-paced restaurant industry, the company prides itself on maintaining high standards for food quality, customer service, and employee development. The organization is dedicated to fostering a work environment that promotes equity, inclusion, and belonging, aligning its core values with the positive and supportive culture it builds in each of its restaurants worldwide.

About the Role: The Restaurant General Manager (RGM) role is a pivotal leadership position within this renowned quick-servi... Show More

Job Requirements

  • 5 years in restaurant or retail management
  • Strong track record in people management
  • Ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills
  • Solid understanding of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Skilled in recruiting and training employees
  • Adaptable to change
  • Knowledge of corporate policies and food safety standards

Job Qualifications

  • 5 years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Experienced in recognizing and motivating teams with successful people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and occupational health and food safety standards
  • Champions Taco Bell's culture and values with a focus on equity, inclusion, and belonging

Job Duties

  • Recruit, onboard, and conduct orientations for top team members and shift leads
  • Develop a comprehensive training plan, mentor assistant managers, shift leaders, and team member trainers, and oversee training initiatives
  • Recognize and reward outstanding team member performance regularly while fostering a culture of equity, inclusion, and belonging
  • Address and resolve conflicts promptly to maintain a positive work environment
  • Personally engage with customers and resolve any issues swiftly to ensure a positive experience
  • Strategically schedule staff to optimize customer service, coach management on CHAMPS standards, and lead product rollout meetings
  • Analyze financial performance, manage budgets, and develop strategies to maximize profitability without compromising customer experience
  • Stay informed about competitors and aim to exceed their standards in all aspects including digital presence and loyalty programs

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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