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Restaurant General Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

bonus
Medical insurance
401k plan
vacation
sick leave

Job Description

Alvarado Restaurant Nation is a dynamic and recognized player in the food service industry, operating a chain of well-established restaurants across California. The company prides itself on delivering high-quality dining experiences combined with outstanding customer service, fostering a strong reputation in the local culinary market. Known for its commitment to excellence, Alvarado Restaurant Nation emphasizes professional development, employee engagement, and the continual pursuit of operational efficiency, making it a reputable employer within the hospitality sector. The company thrives on innovation and teamwork, supporting a culture where every employee contributes significantly to its collective success.

The Restaurant Leader role at Alvarado Restaurant Nation is a pivotal position within the operations department, designed for proactive individuals committed to delivering exceptional customer experiences. This non-exempt, hourly position, offering a competitive pay range of $20.00 to $25.00 per hour, reports directly to the Area Coach and supervises restaurant team members and shift leads. The Restaurant Leader is charged with maintaining rigorous standards across product quality, service speed, and cleanliness, ensuring the restaurant not only meets but exceeds customer expectations. This role requires a hands-on leadership approach, where the leader models professional appearance and conduct while mentoring and guiding the team to operate cohesively and efficiently.

Beyond daily operational responsibilities, Restaurant Leaders are vital in managing restaurant flow, resolving customer concerns proactively, and implementing solutions swiftly to maintain high satisfaction rates. Their leadership extends to financial oversight, where they analyze sales and margin data to identify trends and adjust operations accordingly to meet business targets. The ideal candidate must be technically proficient in all facets of food preparation and delivery, uphold stringent food safety practices, and be adept with basic troubleshooting of restaurant equipment. This role demands a solution-oriented, enthusiastic leader who embodies the company’s mission and core values, fostering a supportive and motivated work environment. The opportunity is ideal for experienced supervisory candidates passionate about driving customer loyalty, employee growth, and overall restaurant success within a reputable hospitality organization.

Job Requirements

  • High school diploma or GED
  • Supervisory experience in either a food service or retail environment
  • Demonstrated ability to maintain financial controls and coach and train hourly employees
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
  • Must be a self-starter
  • Enthusiastic and strong driver of the company’s Mission and Core Values
  • Action oriented
  • Independent problem solver

Job Qualifications

  • High school diploma or GED
  • Supervisory experience in either a food service or retail environment
  • Demonstrated ability to maintain financial controls and coach and train hourly employees
  • Proven ability to drive customer satisfaction, financial performance, and employee satisfaction
  • Familiarity with food handling and safety procedures
  • Strong leadership and interpersonal skills

Job Duties

  • Presents a positive image through tidy and professional appearance of self and other employees
  • Interacts with customers in a highly effective and proactive manner
  • Consistently seeks to improve the customer experience
  • Supervises others and efficiently coordinates their work
  • Delegates tasks to the most appropriate member of staff
  • Provides clear direction and authority
  • Gets involved in a hands-on manner and leads by example

Job Criteria

Experience

Mid Level (3-7 years)


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