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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $80,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
Paid Time Off
Free bachelor's degree
scholarship programs
career advancement
medical benefits
Health and wellness programs
401k Retirement Plan
Employee Discounts
Free Meals

Job Description

This job opportunity is with Taco Bell, a renowned and dynamic fast-food restaurant chain, recognized globally for its innovative Mexican-inspired menu and vibrant brand culture. As a leader in the quick-service restaurant industry, Taco Bell prides itself on delivering remarkable customer experiences and fostering a positive, inclusive work environment. The company emphasizes growth and development for its employees, offering pathways to build successful careers within a rewarding, team-oriented culture.

The position open is for a Restaurant General Manager, a pivotal role responsible for leading the restaurant towards operational excellence. This full-time management role entails a workweek of 50 hours, structured as 40 hours at regular pay and an additional 10 hours compensated at time and a half. The General Manager will be empowered with the oversight of recruiting, training, and mentoring a top-tier team, ensuring that every team member is well-equipped to deliver outstanding service. Leadership in this role goes beyond managing daily operations; it involves cultivating a strong and optimistic culture where team members feel valued, motivated, and supported to advance in their careers.

In this role, you will be the driving force behind setting high-performance standards, managing financial performance through strategic budgeting and P&L analysis, and optimizing staffing to enhance customer satisfaction and operational efficiency. Your daily engagement will include resolving customer concerns promptly, coaching management staff on core operational standards known as CHAMPS, and spearheading new initiatives and product rollouts with precision and enthusiasm.

A core responsibility will be to foster an environment where equity, inclusion, and belonging are priorities, aligning with Taco Bell's culture and values. Recognizing and rewarding team member achievements is integral to maintaining a positive workplace and promoting continual development. You'll also stay vigilant to competitive standards within the market, ensuring Taco Bell exceeds these benchmarks, including leveraging digital platforms and loyalty programs to enhance customer engagement.

With compensation ranging between $60,000 and $80,000 annually, commensurate with experience and location, this role offers significant professional growth opportunities within a global brand. Taco Bell supports its employees with comprehensive benefits, including medical coverage from day one, paid time off, career advancement programs, and education support. This is an ideal opportunity for a seasoned restaurant management professional passionate about leadership, customer service excellence, and team development in a thriving, supportive environment.

Job Requirements

  • 5 years in restaurant or retail management
  • Proven ability to improve performance based on profit and loss analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills
  • Solid understanding of restaurant maintenance programs
  • Commitment to equity, inclusion, and belonging
  • Experience in team motivation and people development
  • Skilled in recruitment and training
  • Adaptability to change
  • Compliance with corporate and health standards

Job Qualifications

  • 5 years in restaurant or retail management with a strong track record in people management
  • Proven ability to improve performance based on P&L analysis
  • Proficient with digital tools and platforms
  • Exceptional communication skills, including written, verbal, and interpersonal
  • Solid understanding of restaurant maintenance programs
  • Champions Taco Bell’s culture and values, with a focus on equity, inclusion, and belonging
  • Experienced in recognizing and motivating teams, with a successful track record in people development
  • Skilled in recruiting top talent and training both high and under-performing employees
  • Adaptable to change and experienced in supporting change management
  • Adheres to corporate policies and Occupational Health and Food Safety standards

Job Duties

  • Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team
  • Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives
  • Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging
  • Address and resolve conflicts promptly, maintaining a positive work environment
  • Personally engage with customers, swiftly resolving any issues to ensure a positive experience
  • Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation
  • Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience
  • Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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