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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling
Job Description
KFC is one of the world’s largest fast-food brands, renowned for its signature fried chicken and strong commitment to customer satisfaction. As a globally recognized leader in the quick-service restaurant industry, KFC operates thousands of restaurants worldwide, many of which are independently owned and operated by franchisees. This extensive network of restaurants creates a unique family environment known as the KFC Family, where leadership, teamwork, and a passion for excellence come together to deliver outstanding guest experiences on a daily basis.
The role of Restaurant General Manager at KFC is a pivotal leadership position that commands the success and smo... Show More
The role of Restaurant General Manager at KFC is a pivotal leadership position that commands the success and smo... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience in a restaurant or similar setting
- Ability to lead a team and manage business operations
- Strong organizational skills
- Excellent communication abilities
- Ability to maintain confidentiality
- Physical ability to perform essential job functions including lifting up to 85 pounds and standing for extended periods
- Cash handling experience
- Ability to work collaboratively in confined spaces
- Willingness to adhere to safety protocols
- Positive attitude and enthusiasm
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Strong leadership and team management skills
- Experience in the food service or hospitality industry preferred
- Ability to mentor, train and develop team members
- Effective communication and interpersonal skills
- Business acumen with an ownership mindset
- Commitment to customer service excellence
- Ability to work in a fast-paced environment
- Punctual and reliable
- Physical capability to perform job duties such as lifting, standing and manual tasks
- Familiarity with restaurant operations and compliance requirements
Job Duties
- Ownership of your restaurant’s success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team’s goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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