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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
Job Description
Dear Charles is a vibrant culinary destination located within The Study at Johns Hopkins, the fourth property of the esteemed Study Hotels brand. Nestled at the main gate of Johns Hopkins University's Homewood Campus, this restaurant enjoys a prime location within the revitalized Charles Village corridor, providing an immersive experience that connects guests with both campus life and the dynamic Baltimore community. Dear Charles is designed to be a hub for spirited conversations, local gatherings, and celebrations, bringing together a sense of community with a warm, approachable personality. The restaurant's menu is thoughtfully crafted with Mid-Atlantic influences, emphasizing locally sourced... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum 3 years of related restaurant management experience in fine dining or upscale casual settings
- Current ServSafe certification
- Current TIPS Alcohol Training certification
- Ability to delegate and set priorities
- Flexibility to work any shift including evenings, weekends, and holidays
- Strong communication skills in English
- Physical ability to lift up to 40 pounds and stand for extended periods
- Pre-employment drug test and background check
- Commitment to drug-free workplace
- Proficiency in a second language is desirable
Job Qualifications
- High school diploma or general education degree (GED)
- 3 or more years of related experience in a fine dining or upscale casual environment
- Recent experience in restaurant management
- ServSafe and TIPS Alcohol Training certifications
- Excellent verbal and written interpersonal communication skills
- Proficiency in English
- Strong organizational skills including follow-up, time management, multitasking, and managing multiple priorities
- Ability to positively communicate and interact with all hotel departments
- Ability to lift or move goods weighing up to 40 lbs
- Ability to stand for long periods indoors
Job Duties
- Provide the highest and most efficient level of hospitality and customer service expected by our guests
- Ensure that the hospitality and service standards set forth by Study Hotels' operating principles are consistently implemented
- Supervise all aspects of the hotel's food and beverage operations including restaurant, lounge, to-go area, room service, living room pop-ups, and meeting spaces
- Engage and supervise Front-of-House team members, set clear expectations, and establish accountability in a team setting
- Create and support a positive working environment that promotes curiosity, teamwork and fosters growth
- Oversee daily activities such as side work, purchasing, and receiving daily inventories
- Check beverage purchases for proper ordering and pricing structures
- Ensure beverage costs are appropriately controlled
- Ensure total awareness of in-house VIP’s and review names with staff members during pre-service briefing
- Work with management to establish thriving food and beverage marketing programs, leverage revenue management, and drive profit with solid financial control
- Develop beverage menu items priced with sensitivity to beverage costs and profitability, ensuring cocktail recipes are tested and presentations reviewed
- Comply with all federal, state, and local legal requirements including food safety certification
- Ensure application of hygiene and sanitation procedures, fire and safety, and emergency protocols among staff
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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