Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $105,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Annual bonus
Employee Discounts
Professional development opportunities

Job Description

We are a rapidly growing upscale dining establishment that embodies a trendy and sophisticated concept, committed to delivering an exceptional guest experience. Our restaurant stands out due to its dedication to high-quality service, innovative dishes, and an inviting atmosphere that caters to a diverse clientele looking for a unique dining experience. As a prominent player in the hospitality industry, we continuously strive to enhance our team’s skills, operational efficiency, and customer satisfaction. Our focus is on building a strong, motivated team that shares our values of excellence, professionalism, and passion for hospitality.

We are currently seeking an enthusiastic and experienced Restaurant General Manager to lead and oversee our high-volume restaurant operation. This pivotal role requires a dynamic individual who can manage daily restaurant activities while fostering a positive work environment for the team. The ideal candidate will be responsible for ensuring that all staff members receive proper training, coaching, and supervision to maintain our high standards of service. They will take full ownership of scheduling, hiring, onboarding, and the professional development of team members including performance reviews, promotions, and, if necessary, terminations.

The Restaurant General Manager will also be accountable for ensuring full compliance with all opening and closing procedures, maintaining operational standards, and resolving any customer service issues with the utmost professionalism and efficiency. As the P&L owner, the successful candidate will drive profitability and guest satisfaction, balancing financial responsibilities with frontline leadership. This role requires a hands-on manager with strong leadership and communication skills, an outgoing personality to engage with customers personally during table touches, and the flexibility to adapt to the dynamic needs of the business.

The employment type is full-time and offers a competitive compensation package including medical, dental, and vision insurance, paid time off, and an annual bonus ranging from 15% to 20% based on performance. This is an excellent opportunity for someone who is passionate about upscale dining and looking to advance their career in restaurant management by leading a dedicated team within a stylish and contemporary setting. By joining us, you will be a key part of a thriving restaurant making a significant impact in the dining scene.

Job Requirements

  • Bachelor's degree or equivalent experience preferred
  • Minimum three years of restaurant management experience
  • Proven experience in high-volume upscale restaurants
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Availability to work flexible hours including nights, weekends and holidays
  • Ability to resolve customer issues with professionalism and efficiency

Job Qualifications

  • Three plus years in a similar role with an upscale dining concept
  • Demonstrate strong leadership and communication skills
  • Possess an outgoing personality with the ability to engage with customers
  • Display flexibility to the needs of the business
  • Show willingness to learn

Job Duties

  • Ensure the whole team receives proper training, coaching and supervision
  • Drive scheduling, hiring, onboarding
  • Take full ownership of team members' performance development and reviews, promotions, and terminations
  • Ensure full compliance of all opening and closing procedures
  • Resolve customer service issues professionally and efficiently
  • Own P&L and champion guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


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