Restaurant General Manager

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $64,000.00 - $71,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Medical insurance

HSA Option Available

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a rapidly growing fast-casual restaurant chain that has established itself as a favorite destination for guests seeking delicious chicken dishes, a welcoming atmosphere, and friendly service. Founded with a passion for quality and community, Zaxbys prides itself not just on delivering great food but also on creating an environment where guests can enjoy time with friends and family. The company culture emphasizes fun, team spirit, and a commitment to excellence, making Zaxbys an outstanding place to work for employees at all levels.

Zaxbys is currently expanding its team and is looking for dedicated individuals to take on the role of General Manager at their restaurant locations. This is a full-time position offering a competitive salary ranging from $64,000 to $71,000 per year, along with a $3,000 sign-on bonus paid in three installments over the first 90 days of employment. Additionally, this role comes with the opportunity for quarterly bonuses that can amount to up to 24% of the annual salary, presenting a significant earning potential for high performers.

The General Manager at Zaxbys plays a crucial leadership role in driving the success of the restaurant. This role involves managing day-to-day operations, ensuring that the guest experience is exceptional, and maintaining standards that align with the company’s brand. The manager is responsible for fostering a positive and productive work environment by guiding, mentoring, and motivating a team to achieve their best. Key responsibilities include staffing, team development, sales growth, cost control, and operational excellence.

As a General Manager, you will execute strategic action plans that align with company goals and objectives. You will oversee everything from hiring and training staff to developing schedules that optimize labor costs and drive sales. Ensuring safety and cleanliness standards are consistently met is vital, as is maintaining compliance with all federal, state, and local regulations. Your leadership will be central to sustaining a thriving workplace culture rooted in respect and teamwork.

Zaxbys offers a comprehensive benefits package that supports the wellbeing of its team members. This includes medical, dental, and vision insurance, options for a health savings account (HSA), short and long-term disability coverage, employer-paid life insurance, and a 401(k) plan with employer match. Employees also enjoy perks like free meals, paid holidays, paid time off, and an employee referral program. The company emphasizes growth opportunities, encouraging employees to advance within the organization.

In joining Zaxbys as a General Manager, you will be stepping into a dynamic role that challenges you to lead effectively in a fast-paced restaurant environment. You will be empowered to make a tangible impact on the business and the community through operational excellence and exceptional guest service. The successful candidate will be 21 years or older, possess strong leadership and organizational skills, and bring several years of management experience, ideally in the restaurant industry. If you are looking for a rewarding career with a company known for its strong culture and commitment to its people, Zaxbys offers an exciting opportunity to grow and succeed.

Job Requirements

Must be 21 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check and motor vehicle report
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
required minimum education: high school diploma or equivalent and some college preferred
3-5 years management experience required
restaurant management experience preferred

Job Qualifications

Must be 21 years of age or older
must have a valid driver’s license, vehicle insurance, and reliable transportation
open availability and ability to work a minimum of 5 days and 48 hours per week
ability to work a flexible schedule including days, nights, weekends, and holidays
successful completion of background check and motor vehicle report
must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
required minimum education: high school diploma or equivalent and some college preferred
3-5 years management experience required
restaurant management experience preferred

Job Duties

Complete all training requirements including general manager development plan and operations excellence capstone class
food safety certification and manager certification
ensure that the restaurant delivers great experiences to guests
maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
plan and delegate shift assignments including communicating expectations and adjusting as needed
ensure service, product quality, and cleanliness standards are consistently upheld
create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
strive to increase sales by building community relationships and providing outstanding product and service
control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys guidelines, policies, and procedures
complete performance reviews for crew members and assist with performance reviews for managers
maintain compliance with federal, state, and local laws, guidelines, policies, and procedures
utilize management tools and keep neat, accurate, and current records
review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
handle and report guest and team member complaints, concerns, and injuries timely and in a friendly and respectful manner
maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
ensure the team works safely and follows all safety guidelines and procedures
escalate concerns to your supervisor when appropriate
all other duties necessary to ensure restaurant operations function properly