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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $53,000.00 - $65,000.00
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
Tuition Reimbursement
career advancement
medical benefits
401k Retirement Plan
Health and wellness programs
perks
free meal
KFC Foundation programs
Job Description
KFC is a globally recognized leader in the quick-service restaurant industry, known for its famous fried chicken recipe and commitment to delivering outstanding customer experiences. With locations spanning worldwide, KFC strives to create an inviting and memorable dining atmosphere for guests while fostering a supportive and dynamic work environment for its employees. This combination of a strong brand presence and dedication to quality service makes KFC an attractive employer for individuals passionate about hospitality and leadership. The company prioritizes a culture of equity, inclusion, and belonging, encouraging all team members to contribute to an optimistic and thriving workplace culture.
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Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions KFC's culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- develop a comprehensive training plan, mentor assistant managers, shift supervisors, and team member trainers
- recognize and reward outstanding team member performance regularly
- address and resolve conflicts promptly, maintaining a positive work environment
- personally engage with customers, swiftly resolving any issues
- strategically schedule staff to optimize customer service
- analyze the restaurant's financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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