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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Paid holidays
Career development opportunities

Job Description

This Taco Bell franchisee located at 12105 W Pico Blvd in Los Angeles, CA, operates as an independent business within the well-known Taco Bell brand family. Unlike Taco Bell Corporation or its affiliates, this franchisee independently manages its wage and benefit programs, which may vary from other locations. With an emphasis on fostering a positive work environment, delivering excellent customer service, and maintaining operational excellence, this establishment is committed to providing a friendly dining experience and quality food to its customers.

The role of the Taco Bell Restaurant General Manager is pivotal to the success of this franchise. As the leader of the team, the General Manager sets the tone for the work environment and the level of customer hospitality that defines the location. This position is responsible for overseeing the entire operation of the restaurant, ensuring smooth and efficient day-to-day activities while building a strong, motivated team. A significant part of the General Manager's duties is recruiting and developing employees, including conducting new hire orientations and creating tailored training plans that help new team members excel in their roles. The General Manager also plans work schedules, deploys staff effectively, addresses team performance issues, and steps in to resolve any customer concerns promptly.

In addition to team leadership, managing the restaurant’s budget and financial plans is a crucial aspect of the role. Candidates should possess strong leadership and communication skills, enhanced by a track record of people development and a positive, proactive attitude. This is an excellent opportunity for individuals looking to build a solid career in food service management within a recognized brand, where growth and success are encouraged and supported. The position requires dedication, decisiveness, and a willingness to contribute hands-on, including physical tasks such as cleaning and maintaining the restaurant environment. Successful general managers thrive in a dynamic setting where attention to detail and customer satisfaction go hand in hand with effective team management and business acumen.

Job Requirements

  • must be at least 21 years old
  • must pass background check criteria
  • must have reliable transportation
  • able to sweep and mop floors
  • able to dust shelves
  • able to lift and carry trash containers
  • able to clean parking lot and grounds
  • able to tolerate standing, walking, lifting up to 50 lbs, and stooping during 80% of shift time
  • basic business math and accounting skills
  • strong analytical and decision-making skills
  • strong preference for internal promotion from assistant general manager position

Job Qualifications

  • high school diploma or GED
  • college or university degree preferred
  • 2-4 years supervisory experience in food service or retail
  • profit and loss responsibility experience
  • basic personal computer literacy
  • strong leadership and communication skills
  • positive attitude
  • track record of people development

Job Duties

  • find, hire, and develop employees
  • conduct new hire orientation
  • develop training plans for each new hire
  • schedule and deploy the team correctly
  • address performance issues
  • assist in resolving customer issues
  • manage restaurant budget and financial plans

Job Criteria

Experience

Mid Level (3-7 years)


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