Restaurant General Manager

Sweetgreen is a nationally recognized restaurant brand committed to transforming the fast food industry by focusing on fresh, healthy, and flavorful food options. Founded in 2007, Sweetgreen specializes in connecting communities with real food sourced from relationships with local farmers. As a leader in sustainable and organic food service, Sweetgreen has positioned itself as more than just a restaurant; it is a movement toward building healthier lifestyles through thoughtful food choices. The company prides itself on innovation, operational excellence, and cultivating a collaborative culture that empowers employees to grow professionally and personally within the organization. Sweetgreen operates across multiple locations nationwide and is dedicated to maintaining high standards of food quality, safety, and customer satisfaction.

The role of Head Coach (General Manager) at Sweetgreen is a critical leadership position responsible for driving the operational success and overall guest experience of the store. This full-time role commands a competitive salary range between $75,000 and $85,000 USD, based on experience, and offers a comprehensive benefits package. The Head Coach is a strategist and mentor who leads the team by balancing people management, operational excellence, and business performance. Using data-driven insights, this leader builds healthier communities through real food while fostering an inclusive and high-performing workplace culture.

The Head Coach's responsibilities encompass overseeing the complete employee lifecycle, from hiring and coaching to fostering trust, transparency, and inclusion. A strong focus on maintaining food safety, cleanliness, and equipment maintenance is paramount, ensuring all operational standards comply with regulatory requirements and internal benchmarks. This role also involves delivering exceptional customer experiences by maintaining brand consistency and leveraging guest feedback and operational data to make informed decisions.

Financial and business acumen is essential in this role, as the Head Coach analyzes sales and profit reports, manages costs, executes strategic business plans, and optimizes labor scheduling to align with store objectives. Technological proficiency is required to operate and support systems that facilitate smooth daily operations and effective communication within the team. Moreover, the position demands an adaptive approach to problem-solving in a fast-paced environment to continually enhance operational processes and team engagement.

An ideal candidate for this position brings experience from high-volume, fast-paced restaurant settings and possesses certifications such as ServSafe Manager or Regional Manager Food Safety Certification. The role requires hands-on expertise with local, organic, and sustainable products, complemented by strong financial management skills and a proven track record of hiring, coaching, and developing motivated teams. The Head Coach career path includes responsibilities outlined for Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles, reflecting a comprehensive, hands-on leadership approach.

Sweetgreen values diversity, equity, and inclusion and is proud to provide equal employment opportunities without discrimination. The company actively participates in the federal government's E-Verify program to validate employment eligibility and encourages prospective candidates to join their mission to impact communities positively through the power of food, people, and purpose.