Restaurant General Manager

Craft Food Halls (CFH) is a vibrant and innovative dining establishment that transcends traditional food service by crafting experiences that combine love, energy, and exceptional cuisine. Located in a dynamic environment, CFH is renowned for its unique Attraction Formula, which propels the brand beyond typical dining options, creating a culture and environment that attracts and retains both guests and team members alike. The establishment prides itself on being more than just a place to eat; it is a community hub that celebrates good food, great service, and the unique atmosphere that only CFH can provide. Known for its commitment to quality and a thriving team culture, CFH invites individuals who are passionate about growth, teamwork, and delivering superior guest experiences to join its expanding family.

Currently, CFH has an immediate opening for an experienced and driven General Manager to oversee the day-to-day operations while ensuring strict adherence to company brand standards. This full-time role requires someone who embodies the values of passion, integrity, and knowledge, consistently promoting the essence of Love, Energy, and Food throughout the business. The General Manager will be responsible for maintaining smooth operations during peak hours, providing leadership and support to team members, and managing critical functions such as inventory tracking and ordering across all departments.

The ideal candidate for this position will be upbeat, hardworking, and capable of thriving in a fast-paced environment, demonstrating exceptional multitasking abilities and strong organizational skills. The role requires a flexible schedule to accommodate the varying demands of the hospitality industry. Beyond operational duties, the General Manager will play a crucial role in fostering a positive work culture that motivates and develops team members. This includes conducting daily alignment meetings, creating efficient schedules to ensure adequate coverage, and maintaining compliance with health and safety regulations.

In addition to operational oversight, the General Manager will oversee labor management and financial monitoring, including weekly financial reporting and teaching team members how to interpret these reports. An essential part of the role involves soliciting and responding to guest feedback to continually refine and elevate the guest experience.

This opportunity at Craft Food Halls is perfect for someone who has at least two years of management experience and a minimum of three years in the hospitality sector. The role demands a strong understanding of kitchen operations, food service standards including allergen awareness, and exceptional guest service capabilities. The General Manager must possess excellent interpersonal communication skills, leadership abilities, and the capacity to problem solve under pressure while maintaining accountability.

Candidates who thrive in a collaborative team environment and who are eager to listen, share ideas, and contribute to a thriving workplace culture will find this role rewarding. Physical requirements include the ability to stand for extended periods and the ability to lift at least 25 pounds, with some work occurring in kitchen spaces and walk-in refrigeration units. Craft Food Halls fosters an environment without a strict dress code, allowing for personal expression within a professional context.

Join Craft Food Halls to take on a leadership role that not only challenges your management skills but also allows you to be part of an exciting and innovative dining experience that values energy, passion, and community.