
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $100,000.00 - $120,000.00
Work Schedule
Standard Hours
Benefits
employee discount
Dental Insurance
Health Insurance
Referral program
401(k)
Paid training
Leadership training provided
Paid Time Off
Vision Insurance
Job Description
P.F. Chang's is a renowned upscale casual dining restaurant chain specializing in Asian-inspired cuisine, recognized for its commitment to delivering exceptional guest experiences and fostering a vibrant team culture. Established over two decades ago, P.F. Chang's has become a leader in the hospitality industry by blending traditional flavors with innovative culinary techniques within an inviting and sophisticated atmosphere. Employing a team of passionate professionals dedicated to excellence, the restaurant emphasizes integrity, creativity, and customer satisfaction, making it a prime destination for guests seeking a memorable dining experience.
The role available is for a full-time salaried Operating Partner or General Manager, offering a competitive pay range of $100,000 to $120,000 per year, based on experience. This leadership role is pivotal in steering the restaurant toward operational excellence, sales growth, and a superior guest experience. As an Operating Partner, candidates must possess strong leadership skills, business acumen, and a deep understanding of restaurant operations, enabling them to cultivate a culture of integrity and service excellence. This position not only demands overseeing day-to-day operations but also involves strategic planning to enhance sales, manage financial performance, and ensure compliance with quality standards.
The Operating Partner will be responsible for fostering a guest-centric environment, leveraging local market knowledge to drive revenue, and coaching team members on exceptional service and upselling techniques. The role emphasizes the development and mentoring of management staff, promoting professional growth and preparedness for future leadership positions within the company. Additionally, the Operating Partner will set high standards for professionalism and teamwork, lead operational initiatives focused on simplicity and effectiveness, and maintain culinary excellence. This role suits professionals passionate about hospitality who seek a dynamic work environment valuing innovation and teamwork, committed to celebrating life, family, and food.
This position offers an array of comprehensive benefits including medical, dental, and vision coverage, a 401(K) retirement plan, paid time off, and performance-based bonuses. The company promotes professional development through paid management training programs and supports employee growth through initiatives like referral bonuses and financial assistance programs. The commitment to a supportive and rewarding work atmosphere makes P.F. Chang's a desirable employer in the restaurant industry. Candidates who are motivated to drive results, mentor teams, and maintain high operational standards in a fast-paced restaurant environment will find this role particularly fulfilling.
The role available is for a full-time salaried Operating Partner or General Manager, offering a competitive pay range of $100,000 to $120,000 per year, based on experience. This leadership role is pivotal in steering the restaurant toward operational excellence, sales growth, and a superior guest experience. As an Operating Partner, candidates must possess strong leadership skills, business acumen, and a deep understanding of restaurant operations, enabling them to cultivate a culture of integrity and service excellence. This position not only demands overseeing day-to-day operations but also involves strategic planning to enhance sales, manage financial performance, and ensure compliance with quality standards.
The Operating Partner will be responsible for fostering a guest-centric environment, leveraging local market knowledge to drive revenue, and coaching team members on exceptional service and upselling techniques. The role emphasizes the development and mentoring of management staff, promoting professional growth and preparedness for future leadership positions within the company. Additionally, the Operating Partner will set high standards for professionalism and teamwork, lead operational initiatives focused on simplicity and effectiveness, and maintain culinary excellence. This role suits professionals passionate about hospitality who seek a dynamic work environment valuing innovation and teamwork, committed to celebrating life, family, and food.
This position offers an array of comprehensive benefits including medical, dental, and vision coverage, a 401(K) retirement plan, paid time off, and performance-based bonuses. The company promotes professional development through paid management training programs and supports employee growth through initiatives like referral bonuses and financial assistance programs. The commitment to a supportive and rewarding work atmosphere makes P.F. Chang's a desirable employer in the restaurant industry. Candidates who are motivated to drive results, mentor teams, and maintain high operational standards in a fast-paced restaurant environment will find this role particularly fulfilling.
Job Requirements
- Requires progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Must possess a valid driver’s license
- Strong passion for delivering exceptional guest experiences
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals at various levels
- Understanding of managing inventory, cost of goods, financial control
- General systems proficiency in POS systems, corporate software, delivery platforms, inventory and reservation systems
Job Qualifications
- Progressive restaurant or hospitality management experience
- Recent prior experience as a General Manager for external hires
- Strong passion for delivering exceptional guest experiences
- Proven track record of driving sales growth and achieving KPI and EBITDA targets
- Demonstrated success in mentoring and coaching individuals at various levels
- Understanding of managing inventory, cost of goods, and financial control
- General systems proficiency in POS systems, corporate software systems, third party delivery platforms, inventory systems, reservation systems
Job Duties
- Demonstrate genuine passion for exceptional guest experiences, personalized service, and exceeding expectations
- Actively engage with guests to foster a welcoming atmosphere, drive sales, and ensure satisfaction
- Drive incremental sales through exceptional service and coaching team members on upselling techniques
- Demonstrate strong business acumen through financial analysis for continuous improvement and responsiveness to market trends
- Foster an ownership mindset within the team, taking responsibility for all operations and utilizing KPIs and EBIDTA targets to spearhead ongoing improvement initiatives
- Set standards of integrity, professionalism, and innovative thinking while fostering teamwork and dedication within the restaurant
- Inspire and motivate the entire team, fostering a cohesive environment and providing training, coaching, and performance reviews
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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