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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Benefits from day one
Paid Time Off
Job Description
KFC is a globally recognized fast-food restaurant brand specializing in fried chicken and known for its strong emphasis on quality, customer service, and team culture. As one of the largest and most successful restaurant chains in the world, KFC operates thousands of outlets worldwide and is dedicated to delivering exceptional dining experiences through its commitment to innovation, operational excellence, and fostering a vibrant employee community. KFC values diversity, equity, inclusion, and belonging, ensuring a positive and rewarding workplace environment for all employees.
The Restaurant General Manager role at KFC is a pivotal leadership position responsible for driving operational success thro... Show More
The Restaurant General Manager role at KFC is a pivotal leadership position responsible for driving operational success thro... Show More
Job Requirements
- adheres to corporate policies and occupational health and food safety standards
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on p&l analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions kfc's culture and values with a focus on equity, inclusion and belonging
- experienced in recognizing and motivating teams with a successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change and experienced in supporting change management
Job Qualifications
- 5 years in restaurant or retail management
- proven ability to improve performance based on P&L analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- experienced in recognizing and motivating teams
- skilled in recruiting top talent and training employees
- adaptable to change and experienced in supporting change management
Job Duties
- Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors
- develop a comprehensive training plan, mentoring Assistant Managers and Team Member Trainers
- recognize and reward outstanding Team Member performance regularly
- address and resolve conflicts promptly
- personally engage with customers to swiftly resolve any issues
- strategically schedule staff to optimize customer service
- analyze the restaurant's financial performance and manage the budget
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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