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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development opportunities
flexible scheduling
retirement savings plan
supportive work environment
Job Description
KFC is one of the world’s largest and most recognized fast-food restaurant brands, known globally for its signature fried chicken and commitment to quality, customer service, and community involvement. As a thriving franchise with a presence spanning across numerous countries, KFC emphasizes family values, teamwork, and operational excellence within each independently owned and operated location. The brand’s reputation is built not only on its delicious menu offerings but also on an exceptional guest experience, which is fostered through the collaborative efforts of dedicated restaurant teams. Joining KFC means becoming part of a passionate and supportive family that provides ample growth... Show More
Job Requirements
- High school diploma or equivalent
- Previous management experience in the restaurant or hospitality industry
- Ability to lift weights ranging from 25 to 85 pounds
- Capability to stand for extended periods
- Hearing within normal range to respond to auditory alarms
- Ability to handle cash transactions
- Competency in reading menus, manuals, and training materials
- Manual dexterity for food packing and cleaning
- Ability to work cooperatively in confined spaces
- Commitment to maintaining a safe environment around high-temperature equipment and hot liquids
- Punctual attendance and a positive attitude including enthusiasm and a smile
- Capability to maintain confidentiality of company operating procedures and results
Job Qualifications
- Previous experience in restaurant management or a related leadership role
- Strong leadership and team-building skills
- Excellent communication and interpersonal skills
- Ability to manage payroll and employee documentation
- Experience in scheduling and labor cost management
- Commitment to safety and cleanliness standards
- Ability to mentor and develop team members effectively
- Familiarity with company policies and operational procedures
- Capability to work in a fast-paced environment
- Basic understanding of financial record keeping
- Ability to maintain confidentiality of sensitive company information
Job Duties
- Ownership of your restaurant's success metrics and lead restaurant team to reach goals
- Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
- Grow and mentor your KFC family through training, development and onboarding new team members
- Lead communications of your team's goals, upcoming promotions, business updates, etc
- Inspire the overall positive and collaborative family environment
- Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
- Reviewing and submitting payroll
- Completing employee new hire paperwork
- Completing employee change forms and termination forms
- Ensure the store is operated in a safe and clean manner at all times
- Ensure work schedules are adequate to meet customer service requirements but are also cost effective
- Ensure that the store is operated in compliance with Company policies and procedures
- Daily record keeping of the store financial and production activities
- Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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