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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling

Job Description

Thrive Restaurant Group is a well-established, family-owned restaurant company with over 50 years of experience in the hospitality industry. Renowned for its commitment to creating exceptional dining experiences, Thrive Restaurant Group has built a reputation for its dedication to community values, quality service, and a warm, family-oriented work environment. Their restaurants serve as vibrant gathering places where both employees and guests feel valued and welcomed. The company's focus extends beyond just food and service; it prioritizes cultivating kindness and fostering a sense of belonging among its staff and patrons alike. Thrive Restaurant Group actively partners with local producers and artisans to bring fresh, high-quality ingredients and unique culinary experiences to its customers. This deep connection to community and quality is a cornerstone of their brand identity, making them a distinguished leader in their market.

HomeGrown, part of the Thrive Restaurant Group family, opened its doors in 2017 with a clear and heartfelt mission: to start each day with kindness and share that positivity throughout the community. This restaurant emphasizes the importance of community connections by partnering with local producers who contribute their expertise and goods to enhance the dining experience. HomeGrown is committed to maintaining an atmosphere where kindness is the guiding value, creating a welcoming environment that not only serves excellent food but also builds meaningful relationships among guests and staff.

The role of General Manager at HomeGrown is pivotal in driving the restaurant's success from both operational and cultural perspectives. This is a full-time leadership position that plays a critical role in shaping the employee experience and guest satisfaction. The General Manager is entrusted with the responsibility of selecting, developing, and leading a dedicated team who are passionate about service, hospitality, and community impact. The ideal candidate is someone who thrives in a dynamic environment where leadership intersects with people management and guest relationships, resulting in a thriving, healthy business.

As General Manager, you will be the primary leader responsible for overseeing all aspects of the restaurant’s day-to-day operations. This includes recruiting and developing management and staff teams that embody the company's values and mission. You will organize development programs for managers to ensure everyone is equipped with the skills and knowledge necessary to deliver excellent guest service consistently. Your leadership will be essential in achieving operational, cultural, and financial goals, ensuring that both the restaurant and its team grow and flourish.

This role demands someone who is proactive and innovative, constantly seeking ways to enhance the restaurant's reputation through creativity and outstanding service. Financial health is equally important, so you will manage budgets, analyze data, and make strategic decisions to meet financial targets and control expenses effectively. Your ability to inspire, coach, and guide your team will foster a positive work culture where every employee is motivated to perform at their best.

In addition to operational oversight, you will be expected to identify performance and cultural trends, implementing changes to continuously improve service quality and the workplace environment. Scheduling, performance evaluation, and maintaining productivity standards are key responsibilities that require attention to detail and a hands-on management approach. Ultimately, your leadership will help cement HomeGrown’s place as a beloved community restaurant that not only serves food but also nurtures kindness and connection every day.

Job Requirements

  • experience in restaurant management
  • ability to lead and develop teams
  • strong financial acumen
  • excellent communication skills
  • ability to foster a positive work environment
  • proficiency in budgeting and scheduling
  • problem-solving skills
  • leadership and coaching experience
  • customer service orientation
  • knowledge of restaurant operations

Job Qualifications

  • degree or diploma in hospitality management or related field preferred
  • proven track record in managing restaurant operations
  • experience in team leadership and development
  • ability to analyze financial and operational data
  • strong interpersonal skills
  • excellent organizational skills
  • familiarity with local food sourcing and community engagement preferred
  • ability to work in a fast-paced environment

Job Duties

  • lead and oversee all aspects of the restaurant operation
  • recruit, lead and develop the management team
  • organize and direct development programs for managers
  • achieve operational, cultural and financial objectives
  • provide and ensure friendly and efficient guest service
  • direct activities of all restaurant managers, supervisors, and employees
  • actively lead by providing vision, coaching, and feedback
  • foster team cohesiveness and positive team working environment
  • coach to production, productivity, quality, and guest-service goals and standards
  • identify performance and cultural trends and actively implement change
  • meet restaurant financial objectives by meeting budget, forecasting, productivity standards, variance targets
  • enhance restaurant reputation by accepting ownership for creativity and innovation
  • review work procedures and operational problems to determine ways to improve service, performance, or safety
  • manage profit and loss through active decision making
  • analyze data to inform operational decisions
  • manage expenses of the restaurant to budget
  • ensure proper scheduling of employees
  • evaluate employee performance

Job Criteria

Experience

Mid Level (3-7 years)


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