Restaurant General Manager

KFC is a world-renowned fast-food restaurant chain specializing in fried chicken and known for its signature blend of 11 herbs and spices. As part of a global brand, KFC operates thousands of restaurants worldwide, serving millions of customers each day. The company prides itself on delivering high-quality food and exceptional customer experience through its vibrant, inclusive, and customer-focused culture. KFC is dedicated to fostering growth and career advancement opportunities for its employees, offering comprehensive training programs and competitive benefits. As a leader in the foodservice industry, KFC continues to innovate and maintain its status as a preferred dining destination for customers and a sought-after employer for restaurant professionals.

The Restaurant General Manager role at KFC is a pivotal leadership position, carrying the responsibility of managing operations at a high-performing restaurant. This role involves handpicking and training a dynamic team, focusing on creating an exceptional customer experience and maintaining the brand's gold standard. You will be responsible for recruiting, onboarding, and mentoring team members and supervisors to ensure they are well-prepared and motivated. The role entails fostering a culture of equity, inclusion, and belonging, with a focus on people development and team empowerment. You will lead by example, recognizing outstanding performance, resolving conflicts, and engaging directly with customers to ensure positive experiences.

Additionally, the Restaurant General Manager will strategically manage staffing, oversee product rollouts, and analyze financial performance to drive profitability without compromising customer satisfaction. The role requires proficiency in digital tools and platforms, a strong track record in people management, and the ability to adapt to change. Financial acumen is essential, including experience with profit and loss analysis and budget management. This role also demands a deep understanding of restaurant maintenance programs and adherence to corporate policies and occupational health and food safety standards.

Joining KFC as a Restaurant General Manager offers a competitive compensation package including bonus eligibility, comprehensive medical benefits starting day one, retirement plans with matching contributions, and generous paid time off. KFC also supports its employees through tuition reimbursement programs, scholarships, and exclusive foundation programs like free college tuition at Western Governors University, savings match programs, and hardship assistance. The company emphasizes work-life balance and employee well-being with perks such as free meals during shifts, discounts on various services, and health and wellness programs.

This is an excellent opportunity for an experienced restaurant or retail management professional with a passion for leading teams and delivering top-tier customer experiences. If you are motivated to cultivate a thriving team culture and drive operational excellence in a dynamic setting, the role of Restaurant General Manager at KFC is an ideal fit.