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Restaurant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program

Job Description

KFC is one of the world’s largest and most recognized fast-food brands, known for its delicious fried chicken and exceptional customer service. Established in 1952, KFC has grown to become a global leader in the quick-service restaurant industry with thousands of locations worldwide. KFC operates on a franchise business model, meaning many of its restaurants are independently owned and operated by franchisees who uphold the brand’s high standards for food quality, restaurant cleanliness, and guest experience.

The Restaurant General Manager at KFC is a key leadership role with significant responsibilities. As the primary leader in the restaurant, the general m... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 2 years experience in restaurant management or related leadership role
  • Ability to work flexible hours including evenings, weekends and holidays
  • Physical ability to perform tasks including heavy lifting of 25-85 pounds
  • Extended standing and mobility during shifts
  • Good hearing ability due to auditory alarms on cooking equipment
  • Basic cash handling skills
  • Capability to maintain confidentiality of company procedures and results
  • Positive attitude and enthusiasm
  • Ability to maintain safety protocols around hot equipment and boiling liquids

Job Qualifications

  • High school diploma or equivalent
  • Proven leadership experience in restaurant management or a related field
  • Strong communication and interpersonal skills
  • Ability to mentor and develop team members
  • Knowledge of food safety and sanitation standards
  • Experience in payroll and administrative tasks
  • Ability to work in a fast-paced environment
  • Strong organizational and multitasking skills

Job Duties

  • Ownership of your restaurant's success metrics and lead restaurant team to reach goals
  • Lead the guest experiences in your restaurant that includes friendly interactions, a clean restaurant and fresh meals
  • Grow and mentor your KFC family through training, development and onboarding new team members
  • Lead communications of your team's goals, upcoming promotions, business updates, etc
  • Inspire the overall positive and collaborative family environment
  • Partner with other Restaurant General Managers and Area Leaders to grow and move the business forward
  • Reviewing and submitting payroll
  • Completing employee new hire paperwork
  • Completing employee change forms and termination forms
  • Ensure the store is operated in a safe and clean manner at all times
  • Ensure work schedules are adequate to meet customer service requirements but are also cost effective
  • Ensure that the store is operated in compliance with Company policies and procedures
  • Daily record keeping of the store financial and production activities
  • Maintaining documentation as specified by their Area Coach, Director of Operations and Human Resources

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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