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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
bonus eligible
vacation
Paid Time Off
Scholarship Opportunities
career advancement
medical benefits
free meal
Job Description
KFC is a globally recognized fast-food restaurant chain specializing in chicken recipes and known for its commitment to quality and customer satisfaction. With a rich history dating back decades, KFC has grown into a leading brand in the quick-service restaurant industry, renowned for its distinctive flavors and innovative menu offerings. The company fosters a culture of equity, inclusion, and belonging, ensuring a vibrant and optimistic work environment for all employees. KFC is not only committed to delivering exceptional dining experiences but also to supporting the personal and professional growth of its team members through comprehensive training and development programs.Show More
Job Requirements
- 5 years in restaurant or retail management with a strong track record in people management
- proven ability to improve performance based on profit and loss analysis
- proficient with digital tools and platforms
- exceptional communication skills including written, verbal, and interpersonal
- solid understanding of restaurant maintenance programs
- champions equity, inclusion and belonging
- experienced in recognizing and motivating teams
- successful track record in people development
- skilled in recruiting top talent and training both high and under-performing employees
- adaptable to change
- experienced in supporting change management
- adheres to corporate policies and occupational health and food safety standards
Job Qualifications
- 5 years in restaurant or retail management
- proven ability to improve performance based on profit and loss analysis
- proficient with digital tools and platforms
- exceptional written, verbal, and interpersonal communication skills
- solid understanding of restaurant maintenance programs
- champion of equity, inclusion, and belonging
- experienced in recognizing and motivating teams
- successful track record in people development
- skilled in recruiting and training employees
- adaptable to change
- experienced in supporting change management
Job Duties
- Recruit, onboard, and conduct orientations for top team members and shift supervisors
- develop and implement comprehensive training plans
- mentor assistant managers, shift supervisors, and team member trainers
- recognize and reward outstanding team member performance regularly
- foster a culture of equity, inclusion, and belonging
- address and resolve conflicts promptly
- personally engage with customers to resolve issues and ensure positive experiences
- strategically schedule staff to optimize customer service
- coach management team on brand standards
- lead product rollout meetings
- analyze financial performance and manage budget
- develop strategies to maximize profitability without compromising customer experience
- stay informed about competitors and digital presence
- exceed competitors' standards in loyalty programs
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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