
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
competitive base salary
bonus potential
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Wellness time
401(k) program
paid family leave
Complimentary Meals
Employee swag
Career Development
Job Description
Sweetgreen is a nationally recognized restaurant brand dedicated to building healthier communities by connecting people to real, wholesome food. Established in 2007, Sweetgreen has revolutionized the fast food industry by emphasizing fresh, flavorful meals made from locally sourced, organic, and sustainable ingredients. The company prides itself on its strong relationships with farmers and the communities it serves, promoting environmental responsibility and nutritional wellness through its thoughtfully crafted menu offerings. As Sweetgreen continues to expand its footprint, it remains committed to fostering an inclusive workplace culture where employees can grow both personally and professionally. Sweetgreen's dedicated team of employees works collaboratively to uphold the brand's core values and drive its mission forward, ensuring exceptional guest experiences and operational excellence.
The position of Head Coach (General Manager) at Sweetgreen plays a pivotal role in this mission. As the leader, strategist, and mentor of an individual store, the Head Coach is entrusted with inspiring their team, optimizing operations, and delivering an unparalleled guest experience guided by data-driven insights. This full-time role offers a competitive salary ranging from $75,000 to $85,000 annually, based on experience, along with a generous 20% bonus potential. The Head Coach will be responsible for balancing people management, business performance, and operational efficiency. This includes cultivating an inclusive culture that promotes trust, transparency, and team development, while maintaining the highest standards of food safety, cleanliness, and quality.
This leadership role demands hands-on experience in fast-paced, high-volume restaurant environments, with a particular emphasis on sustainable dining practices. The Head Coach will oversee the entire employee lifecycle, from hiring and training to coaching and developing talent. Utilizing technology and data analytics, the Head Coach will drive sales, manage financials, control labor costs, and execute strategic plans aligned with overall business goals. They will also ensure operations run smoothly by managing processes, troubleshooting systems, and prioritizing safety and guest satisfaction.
Sweetgreen values adaptability and problem-solving skills, expecting the Head Coach to navigate the dynamic fast-casual environment while fostering team engagement and career growth. This position offers ample opportunities to make meaningful impacts on the team, community, and business, supported by a company culture focused on collaboration and continuous development. Benefits include comprehensive medical, dental, and vision plans, paid vacation and wellness time, 401(k) program, paid family leave, complimentary employee meals, and company swag, all designed to support employee well-being and work-life balance. Those joining Sweetgreen will be part of a movement that brings together food, people, and purpose, cultivating healthier lifestyles and communities through real food and exceptional service.
The position of Head Coach (General Manager) at Sweetgreen plays a pivotal role in this mission. As the leader, strategist, and mentor of an individual store, the Head Coach is entrusted with inspiring their team, optimizing operations, and delivering an unparalleled guest experience guided by data-driven insights. This full-time role offers a competitive salary ranging from $75,000 to $85,000 annually, based on experience, along with a generous 20% bonus potential. The Head Coach will be responsible for balancing people management, business performance, and operational efficiency. This includes cultivating an inclusive culture that promotes trust, transparency, and team development, while maintaining the highest standards of food safety, cleanliness, and quality.
This leadership role demands hands-on experience in fast-paced, high-volume restaurant environments, with a particular emphasis on sustainable dining practices. The Head Coach will oversee the entire employee lifecycle, from hiring and training to coaching and developing talent. Utilizing technology and data analytics, the Head Coach will drive sales, manage financials, control labor costs, and execute strategic plans aligned with overall business goals. They will also ensure operations run smoothly by managing processes, troubleshooting systems, and prioritizing safety and guest satisfaction.
Sweetgreen values adaptability and problem-solving skills, expecting the Head Coach to navigate the dynamic fast-casual environment while fostering team engagement and career growth. This position offers ample opportunities to make meaningful impacts on the team, community, and business, supported by a company culture focused on collaboration and continuous development. Benefits include comprehensive medical, dental, and vision plans, paid vacation and wellness time, 401(k) program, paid family leave, complimentary employee meals, and company swag, all designed to support employee well-being and work-life balance. Those joining Sweetgreen will be part of a movement that brings together food, people, and purpose, cultivating healthier lifestyles and communities through real food and exceptional service.
Job Requirements
- Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member
- 3+ years in food service, with at least 2 years in hands-on management
- experience hiring, developing, training, and motivating team members
- skilled in planning, managing, and forecasting financials, labor, and inventory
- hands-on experience managing and optimizing processes in a fast-paced environment
- proven ability to lead and mentor teams collaboratively
Job Qualifications
- Experience in high-volume, fast-paced restaurants
- hands-on experience with local, organic, and sustainable products
- ServSafe Manager or Regional Manager Food Safety Certification
- tech-savvy and comfortable using digital tools for operations, reporting, and team communication
- strong financial acumen managing budgets, labor, and P&L effectively
- proven experience hiring, coaching, and developing high-performing teams
- exceptional adaptability and problem-solving in fast-paced, dynamic environments
- data-driven mindset with curiosity to identify and implement operational improvements
- commitment to operational excellence, hospitality, and team engagement
- experience in fast-casual or retail operations is a plus
Job Duties
- Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion
- ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline
- maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety
- deliver clean, hospitable, and brand-aligned customer experiences, acting on guest metrics and making data-informed business decisions
- drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals
- operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences
- perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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